Summary
Overview
Work History
Education
Skills
Timeline
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Brock Wilson

Chattanooga

Summary

Dynamic and results-driven professional with a strong entrepreneurial spirit and proven leadership at McDonald's. Skilled in strategic thinking and customer relations, I excel in fostering teamwork and enhancing operational efficiency. Committed to delivering exceptional service and developing innovative solutions that drive business success.

Overview

3
3
years of professional experience

Work History

Crew Leader

McDonald's
08.2022 - 06.2023
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.

Crew Member

Wingstop
09.2023 - 07.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Entrepreneur

Self-employeed
01.2025 - Current
  • Determined business plan, mission statement, and vision.

Education

High School Diploma -

Rutherfurd County Virtual School
Rutherford, TN
05-2024

Skills

  • Goal setting
  • Entrepreneurial personality
  • Strategic thinking
  • Customer relations
  • Social media management
  • Innovative mindset
  • Business planning
  • Operational planning
  • Policy development
  • Financial oversight
  • Personnel management
  • Program coordination
  • Customer service
  • Teamwork and collaboration
  • Decision-making
  • Business marketing
  • Business development

Timeline

Entrepreneur

Self-employeed
01.2025 - Current

Crew Member

Wingstop
09.2023 - 07.2024

Crew Leader

McDonald's
08.2022 - 06.2023

High School Diploma -

Rutherfurd County Virtual School

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Brock Wilson