Brooke Hopson, CPC
Memphis
Summary
Medical Billing and Coding Specialist, AAPC certified with years of providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Overview
4
4
years of professional experience
Work History
Medical Biller and Coder
Central Billing Office / Surgery Partners
2022.05 - Current
- Accounts for coding and abstracting of patient encounters, including diagnostic and procedural information, significant reportable elements, and complications for Outpatient surgery procedures.
- Apply payments and adjustments to patient
- Code and Bill specialties for Outpatient surgery facilities such as: Orthopedics, GI, ENT, Urinary, Breast, and Cosmetics.
- Researches, analyzes, recommends, and facilitates plan of action to correct discrepancies and prevent future coding errors.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Guarded against fraud and abuse by verifying coded data accurately reflected services
BUSINESS OFFICE SPECIALIST
OrthoSouth
2020.03 - 2022.05
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Complete insurance or other claim forms
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
FRONT DESK COORDINATOR/ADMINISTRATIVE ASSISTANT
I-RISE SPINE AND JOINT
2020.08 - 2022.01
- Schedule/reschedule appointments for patients
- Verify appointments with patients 1-2 days in advance of scheduled appointment
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Created and updated records and files to maintain document compliance.
- Collect patient and client documents and information upon referral.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
Education
Diploma - Medical Billing and Coding
Delta Technical College
Horn Lake, MS09.2022
Bachelor of Science (B.S - Health Administration
BAPTIST COLLEGE OF HEALTHSCIENCES
Memphis, TN12.2018
Skills
- Certified Professional Coder
- Insurance Coding (ICD-10,HCPCS and CPT)
- Outpatient / ASC Coding
- Insurance Verification
- Payment posting
- Claim submission
- ICD-10 Proficiency
- Workers' Compensation Billing
- Data Entry / familiar with EHR
- EMR, EPIC, Cerner, and HST
- Advanced in all Microsoft Office
- HIPAA Compliance
- Attention to Detail
- Commercial Insurance Billing
- Medicare and Medicaid Billing
- Records Management
Timeline
Medical Biller and Coder
Central Billing Office / Surgery Partners
2022.05 - Current
FRONT DESK COORDINATOR/ADMINISTRATIVE ASSISTANT
I-RISE SPINE AND JOINT
2020.08 - 2022.01
BUSINESS OFFICE SPECIALIST
OrthoSouth
2020.03 - 2022.05
Diploma - Medical Billing and Coding
Delta Technical College
Bachelor of Science (B.S - Health Administration
BAPTIST COLLEGE OF HEALTHSCIENCES
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