Brooklyn LaPorte
Cookeville
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Proven ability to enhance office efficiency and maintain confidentiality while supporting team goals. Recognized for exceptional communication and a strong work ethic, consistently delivering positive experiences in fast-paced environments. Experienced in customer service and transaction processing.
Overview
2
2
years of professional experience
Work History
Student Office Worker
Tennessee Technological University
08.2024 - Current
- Contributed to a positive work environment by assisting coworkers with various tasks as needed.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling student records or personal data.
- Increased office efficiency by organizing and maintaining filing systems.
- Supported office staff with timely completion of tasks and projects.
- Scholarship based job. 3-4 Hours a week in-between classes.
Hostess
El Costal Mexican Restaurant and Grill
08.2023 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lifeguard
D.W. Wilson Community Center
03.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Elementary Education
Tennessee Technological University
Cookeville, TN05-2028
Skills
- Customer service
- Work ethic and integrity
- Time management
- Cleaning and sanitizing
- Customer service excellence
- Cash handling
- Effective multitasking
- Phone etiquette
- Exceptional communication
- Positive attitude
- Document management
Timeline
Student Office Worker
Tennessee Technological University
08.2024 - Current
Hostess
El Costal Mexican Restaurant and Grill
08.2023 - 09.2024
Lifeguard
D.W. Wilson Community Center
03.2023 - 08.2023
Bachelor of Science - Elementary Education
Tennessee Technological University
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