Brooklynn Glover
Dickson
Summary
Friendly Team Member, with Managerial experience, ready to take on required tasks and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to strengthen barista skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
4
4
years of professional experience
Work History
Baker
The Bluffalo Coffee Co.
White Bluff
04.2025 - Current
- Prepared and baked a variety of pastries three times a week or when needed.
- Ensured cleanliness and organization of baking stations, enhancing efficiency and workflow.
- Collaborated with team members to develop new menu items regularly.
- Maintained quality control measures for consistency in baked products.
- Interacted with customers to gather feedback on bakery items offered.
- Assisted in inventory management for baking ingredients and supplies.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Packaged finished products into boxes or containers for delivery or sale in store.
Barista
The Bluffalo Coffee Co.
White Bluff
04.2025 - Current
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Oversaw daily operations of the coffeeshop, including opening and closing procedures.
- Prepared and served a variety of coffee beverages and snacks to customers.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Assisted in the preparation of baked goods including muffins, scones, biscuit sandwiches, and burritos.
- Studied and retained detailed recipes for both official and off-menu coffee and tea beverages.
- Handled cash register transactions and processed payments accurately.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Properly cleaned and sanitized espresso machine and other equipment.
- Stocked shelves with ingredients needed to make coffee drinks.
Bookstore Manager
Wonders Center Museum - Creation Superstore
Dickson
08.2024 - 04.2025
- Oversaw daily operations of the bookstore, including opening and closing procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Addressed customer complaints promptly and professionally in order to maintain a positive reputation.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized point-of-sale software system to process orders accurately and efficiently.
- Assisted customers in locating desired titles or authors within the store's selection.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Received merchandise shipments from vendors, verified contents against invoices, and stocked shelves accordingly.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Created attractive displays throughout the store that highlighted featured titles or seasonal promotions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided content for the bookstore's social media and email newsletters.
- Implemented successful business strategies to increase revenue and target new markets.
- Utilized various software and tools to streamline processes and optimize performance.
- Researched new products for the store and identified opportunities for growth.
Barista
Wonders Center & Science Museum - Java Man Cafe
Dickson
09.2023 - 04.2024
- Oversaw daily operations of the coffee shop, including opening and closing procedures.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Received and accurately processed customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized official and off-menu coffee and tea preparations.
- Created seasonal drink menus.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Collected payments and provided accurate change.
- Assisted in the preparation of baked goods including muffins, cookies, and scones.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Properly cleaned and sanitized espresso machine and other equipment.
- Stocked shelves with ingredients needed to make coffee drinks.
Family Nanny
Jacob and Hannah Redden
Dickson
08.2023 - 03.2024
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Cooked nutritious meals to promote a healthy diet and nutrition.
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
- Maintained organized and clean children's areas.
- Cared for two children ages 4 and 7 months.
Family Nanny
Joshua and Meghann Glover
Dickson
12.2021 - 06.2023
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Assisted children with completing homework and special assignments to improve academic performance.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Managed household tasks such as laundry, light cleaning duties and meal planning when necessary.
- Provided emotional support during times of stress or transition.
- Enforced rules to teach good manners and maintain a safe environment.
- Cared for three children ages 12, 10 and 2.
- Implemented and taught homeschool lesson plans and activities for children of various ages.
Education
High School Diploma -
Home Life Academy
Dickson, TN05.2022
Level 3 NCFE Certificate - Principles in Christian Life & Service
Capernwray Hall
Carnforth, UK06-2024
Skills
- Positive, Friendly Attitude
- Eager to Learn
- Clear Communication
- Strong Organizational Skills
- Proficiency in Square Point-of-Sale System
- Safety Understanding
- Baking Techniques
- Teamwork & Collaboration
- Following Instructions
- Problem-Solving
- Attention to Detail
- Computer Skills
Timeline
Baker
The Bluffalo Coffee Co.
04.2025 - Current
Barista
The Bluffalo Coffee Co.
04.2025 - Current
Bookstore Manager
Wonders Center Museum - Creation Superstore
08.2024 - 04.2025
Barista
Wonders Center & Science Museum - Java Man Cafe
09.2023 - 04.2024
Family Nanny
Jacob and Hannah Redden
08.2023 - 03.2024
Family Nanny
Joshua and Meghann Glover
12.2021 - 06.2023
High School Diploma -
Home Life Academy
Level 3 NCFE Certificate - Principles in Christian Life & Service
Capernwray Hall