BROOKLYNN PANTER
Ooltewah
Summary
Resourceful Administrator known for high productivity and efficient task completion. Possess specialized skills in workflow management, data analysis, and strategic planning. Excel in communication, problem-solving, and time management, ensuring seamless operations and project success.
Overview
8
8
years of professional experience
Work History
Director of Operations
TRM Homes LLC / TRM Concrete INC
Ooltewah
02.2023 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Input data into spreadsheets and databases.
Medical Assistant
Fast Access Healthcare
Hixson
09.2017 - 01.2019
- Scheduled patient appointments and coordinated follow-up visits.
- Collected and processed laboratory specimens for testing.
- Prepared examination rooms maintaining cleanliness and organization.
- Supported insurance verification and patient billing processes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Registered Medical Assistant - Medical Assisting
Virginia College
Chattanooga, TN09.2017
Skills
- Strategic Planning
- Process Improvement
- Business Management
- Schedule Oversight
- Conflict Resolution
- Customer Service
- Vendor Management
- Financial Reporting
- Organizational Skills
- Administrative Management
- Communication
- Quickbooks
Timeline
Director of Operations
TRM Homes LLC / TRM Concrete INC
02.2023 - Current
Medical Assistant
Fast Access Healthcare
09.2017 - 01.2019
Registered Medical Assistant - Medical Assisting
Virginia College