Clinical mental health counselor and business leader recognized for exceptional productivity and efficient task execution. Expertise in cognitive-behavioral therapy, crisis intervention, and goal development with a focus on procedural success. Strong skills in empathy, active listening, and communication enhance client support and advocacy.
Designed and coordinated procedures for supreme customer service, minimization of staff turnover, professional development of healthcare workers in long term care, and improvements in integrity in record keeping in conjunction with maintaining budgetary compliance.