Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented history of accomplishments that exhibit innovative solutions, analytical acumen, and attention to quality and detail.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Manager, Clinical Quality Data Science & Analytics
Ballad Health
11.2022 - Current
Effectively communicate with department leaders to align data analytics with strategic objectives.
Developed processes for data collection, analysis, and reporting.
Streamlined analytical processes for faster and more accurate reporting.
Designed KPI dashboards for use in performance tracking and decision making by executive leadership.
Manager of Supply Chain, Non-Acute Division
Ballad Health
06.2014 - 11.2022
Managed all aspects of Supply Chain for the non-acute division, including procurement, contracting, and vendor relations.
Assessed opportunities for cost savings and standardization through data analytics, contract review, and working with product representatives and end users.
Maintained excellent relationships with GPO, distributer, product vendors, end users, Clinical Resource Manager, contracts department and site operations.
Central Supply Coordinator
Wellmont Wexford House
01.2009 - 06.2014
As chairperson of the Product Review Committee, I maintained excellent working relationships with administration, clinical staff, residents and vendors providing intense focus on balance between quality and cost
I performed cost analysis for the administrator and the committee for products and services under consideration
Responsible for all aspects of Central Supply, including inventory and proper par levels of medical supplies throughout the facility
Assisted with complete integration of medical supplies with Wellmont Supply Chain.
General Manager
Damon's Grill
08.2006 - 05.2008
Directly responsible for all day-to-day operations including budgeting, profitability, quality, customer service, cleanliness, repair and maintenance, staffing and development.
General Manager
Connor Concepts - The Chop House
06.1995 - 08.2006
Directly responsible for all day-to-day operations of a Four-Star restaurant with 3.5 million dollars in annual sales, including budgeting, profitability, quality, service, cleanliness, repair and maintenance, staffing and development
Maintained excellent working relationships between staff, vendors, corporate office and guests to endure a superb dining experience, focused on the highest quality product, served by well groomed, knowledgeable and friendly staff in a well maintained environment, while increasing sales and improving profitability.
Server
Cheers
03.1995 - 06.1995
Served guests with efficiency, accuracy and respect, with a focus on excellent quality food in a fun environment.
Server/Manager
Prime Sirloin
06.1987 - 03.1995
Worked in every area of the restaurant from washing dishes, prepping and cooking in the back of the house to running the front line, busing tables and serving guests
Supervised service staff as an hourly manager, ensuring prompt and friendly service to guests.
Education
MBA -
Western Governor’s University
08.2024
BBA -
East Tennessee State University
05.2023
High School Diploma -
Sullivan North High School
Kingsport, TN
06.1989
Skills
Proficient in MS Office Suite
Extensive experience in Supply Chain Management
Cost Analysis
Strategic Sourcing
Supplier Relationship Management
Clinical Quality Data Analytics
Project Coordination
Background in Restaurant Management
Certification
Google Ads Certified
Accomplishments
Developed Clinical Quality Analytics processes for project management, quality assurance, and performance tracking.
Led post-merger integration of Supply Chain's non-acute division
Worked closely with Supply Chain executive leadership to implement distribution conversion
Identified savings opportunities totaling $7M. Managed savings opportunities through all phases of implementation
18 years’ experience in all aspects of restaurant management
5 years’ experience as General Manager of a Four-Star restaurant with $3.5M in annual sales
Timeline
Manager, Clinical Quality Data Science & Analytics
Ballad Health
11.2022 - Current
Manager of Supply Chain, Non-Acute Division
Ballad Health
06.2014 - 11.2022
Central Supply Coordinator
Wellmont Wexford House
01.2009 - 06.2014
General Manager
Damon's Grill
08.2006 - 05.2008
General Manager
Connor Concepts - The Chop House
06.1995 - 08.2006
Server
Cheers
03.1995 - 06.1995
Server/Manager
Prime Sirloin
06.1987 - 03.1995
MBA -
Western Governor’s University
BBA -
East Tennessee State University
High School Diploma -
Sullivan North High School
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