Caden Bresnahan
Chattanooga
Summary
Alert and hardworking cashier with background assisting customers and ringing up orders. Talented at entering orders, add-ons and substitutions into system. Helpful and focused on pleasing customers by inputting information correctly, counting change accurately and working with kitchen staff to meet special requests. Outgoing food service cashier determined to provide best possible service to customers. Operates cash registers and POS systems comfortably. Adaptable and versatile with competency in processing customer orders efficiently and quickly by following all foodservice protocols. Punctual and honest with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very detail-oriented with proven history of resourcefulness and reliability. Trained POS software and customer service.
Overview
5
5
years of professional experience
Work History
Food Cashier
Mont Du Lac Resort
12.2020 - Current
- Operated and sanitized kitchen and food preparation equipment.
- Operated cash register to process sales transactions, handle cash and make change.
- Explained current promotions and new menu items.
- Entered food and beverage orders into POS system.
- Resolved customer complaints independently or with aid of supervisor.
- Suggested and described items based on guest preferences.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Assisted counter staff in packing ready orders and distributing to customers.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Greeted over [Number] customers per day and communicated effectively to obtain accurate orders.
- Accurately handled cash register transactions while providing excellent customer service.
- Made change and issued receipts or tickets to customers for each transaction.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Provided customers with information on specials and discount deals.
- Provided beverage cups and condiments to increase customer convenience
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Photography Assistant
A Moment In Time Photography
01.2019 - Current
- Set up lighting, prepared sweeps and organized area for photography sessions.
- Selected and set up appropriate props, backdrops, and lighting.
- Supported photography and video shoots by helping with equipment setup.
- Took photos from different angles and perspectives to capture perfect images.
- Collaborated with photographer and art director to assist with daily tasks.
- Planned and prepared for on-location and studio shoots.
- Organized studio by putting away equipment and filing paperwork.
- Consulted with supervisors to handle unusual problems and alter existing equipment.
- Reported equipment maintenance requests and quality control issues.
- Collected upcoming photoshoot information for records management.
- Leveraged mechanical mounting systems to improve focus and image stability.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Assisted clients with creative ideas for photography needs.
- Collaborated with other photographers and videographers to capture special events.
- Customized photography strategies based on intended use and client preferences.
- Collaborated with clients to create engaging photo albums.
- Generated cost-effective solutions for client's photography needs.
- Facilitated printing of images for client's portfolio.
Cashier
Dicks Sporing Goods
10.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
GED -
The University of Tennessee - Chattanooga
Chattanooga, TN12.2027
Skills
- POS System Operations
- POS Systems
- Financial Transactions
- Dish Preparation
- Equipment Preparation
- Food Safety Standards
- Counter Sanitization
- Merchandise Sales
- Time Management
- Order Distribution
- Rewards Programs
- Accurate Sales Transactions
- Cash Register Operations
- Portion Control
- Customer Orders Assistance
- Equipment Disinfection
- Suggestive Selling
- Proper Storage Procedures
- Cash Control
- Tool Preparation
- Industry Best Practices
- Station Preparation
- Order Recording
- Guest Experiences
- Brand Loyalty
- Cleaning and Sanitization
- Soda Syrup Replacement
- Sales Techniques
- Order Management
- Customer Needs Assessments
- Special Requests
- Sauce Preparation
- Food Storage Solutions
- Food Display Arrangements
- Recordkeeping Compliance
- Kitchen Equipment
- Servsafe Certification
- Supply Restocking
- Proper Food Handling
- Stock Rotation
- Rotation Procedures
- Hospitality and Accommodation
- Till Balancing
- Verbal and Written Communication
- Restaurant Operation
- Returns Policies
- Legal Standards
- Financial Accounting
- Kitchen Sanitation Management
- Safe Work Practices
- Portion Standards
- Payment Processing
- Food Allergies
- Front of House Supply Stocking
- Phone Etiquette
- Adaptable and Flexible
- Workplace Safety
- Customer Seating
- Fitting Room Oversight
- Cooperative Attitude
- Portioning
- Cleaning
- Rewards Tracking
- Billing and Payment Processing
- Special Events
- Critical Thinking
- Work Task Prioritization
- Coupon Redemption
- Monthly Inventory
- Guest Inquiries
- Product Location
- Corporate Bill Payment
- Account Invoicing
- Merchandise Packaging
- Shipment Procedures
- Timely Food Delivery
- Social Perception
- Cashier Oversight
- Production Standards
- Till Counting
- Guest Satisfaction
- Daily Logs
- Machinery Upkeep
- Sweeping and Mopping
- Service Minded
- Price Identification
- Transaction Balance Sheets
- Total Sales Reconciliation
- Room Inventory
- Total Payment Calculation
- Cash Register Systems
- Product and Service Sales
- Refunds and Exchanges
- Cleaning and Sanitizing
- Customer Experience
- Client Requirements
- Setting Up Cameras
- Location Scouting
Accomplishments
- A-B honor roll my last two years of high school
- On the board for Pledge Makers (Support of the absence of drugs and alcohol in teenagers)
- Resolved product issue through consumer testing.
- Completed manager training program.
- Trained and mentored employees.
Timeline
Cashier
Dicks Sporing Goods
10.2022 - 08.2023
Food Cashier
Mont Du Lac Resort
12.2020 - Current
Photography Assistant
A Moment In Time Photography
01.2019 - Current
GED -
The University of Tennessee - Chattanooga
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