Dynamic professional with extensive experience at Food City as a Head Cashier/Assistant Manager, excelling in customer service and team mentorship. Proven troubleshooting skills and adept in maintenance and repairs, ensuring operational efficiency.
Overview
10
10
years of professional experience
Work History
Head Cashier/Assistant Manager
Food City
03.2015 - 08.2022
Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Helped customers complete purchases, locate items, and join reward programs.
Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Cutting Line Operator
AHF Products
08.2022 - 06.2023
Loaded and unloaded product on and off conveyor line by routinely lifting tile.
Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
Sorting Mechanic
AHF Products
06.2023 - Current
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new components.
Performed troubleshooting procedures to find and identify root causes of mechanical issues.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Maintained a safe working environment at all times by adhering to company guidelines.
Education
High School Diploma -
Cumberland County High School
Crossville, TN
05-2018
Electrical Engineering
Roane State Community College
Harriman, TN
05-2021
Certificate - Industrial Maintenance And Electrical Systems
TCAT Crossville
Crossville, TN
12-2024
Skills
Troubleshooting skills
Maintenance and repairs
Hand and power tools
Troubleshooting
Timeline
Sorting Mechanic
AHF Products
06.2023 - Current
Cutting Line Operator
AHF Products
08.2022 - 06.2023
Head Cashier/Assistant Manager
Food City
03.2015 - 08.2022
High School Diploma -
Cumberland County High School
Electrical Engineering
Roane State Community College
Certificate - Industrial Maintenance And Electrical Systems