Caleb Parker
Hermitage
Summary
Dynamic and results-driven Head Bartender at Grandpa Bar with expertise in staff training and cash handling. Recognized for enhancing customer loyalty through innovative cocktail development and attentive service. Proven ability to lead teams and maintain high standards of bar operations, ensuring exceptional guest experiences in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Head Bartender
Grandpa Bar
02.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Created innovative cocktails to enhance the menu with each season.
Bartender/server
Buds and Brew
09.2022 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender/server
O'Charley's Restaurant & Bar
05.2021 - 09.2022
Host
TGI Fridays
02.2017 - 04.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma - Veterinary Science
Mount Juliet Highschool
Mount Juliet, TN04.2020
Skills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
- Strong communication skills
- Customer service
- Bar equipment maintenance
- Advanced bartending techniques
- Menu development
- Team leadership
- Cocktail list development
Timeline
Head Bartender
Grandpa Bar
02.2024 - Current
Bartender/server
Buds and Brew
09.2022 - 06.2024
Bartender/server
O'Charley's Restaurant & Bar
05.2021 - 09.2022
Host
TGI Fridays
02.2017 - 04.2019
High School Diploma - Veterinary Science
Mount Juliet Highschool
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