Caleb Roney
Murfreesboro
Summary
Disciplined and dedicated professional with extensive experience in military and civilian law enforcement, customer service, and management. Demonstrates strong leadership, communication, and decision-making skills developed through years of public service and private sector roles. Committed to serving the community through legal practice with integrity and professionalism.
Overview
15
15
years of professional experience
Work History
Customer Service Agent
Southwest Airlines
Nashville
02.2017 - 09.2020
- Assisted customers with flight bookings and itinerary changes.
- Provided detailed information on flight schedules and policies.
Account Manager
Residential Warranty Services
Murfreesboro
01.2016 - 01.2017
- Managed client relationships to ensure satisfaction and service quality.
- Coordinated warranty claims processing for residential properties efficiently.
Deputy Sheriff
Rutherford County Sheriff’s Department
Murfreesboro
05.2007 - 08.2012
- Enforced laws and regulations within jurisdiction to maintain public safety.
- Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
Sailor
US Navy
Great Lakes
05.2005 - 01.2009
- Served two years active duty and two years Reserves.
- Maintained accountability for weapons, ammunition, keys, and other sensitive items.
- Conducted security patrols to ensure safety of personnel and property.
Education
J.D. - Law
Nashville School of Law
Nashville, TN05-2025
Masters of Professional Studies (M.P.S.) - Strategic Leadership
Middle Tennessee State University
Murfreesboro, TN05-2021
Bachelor of Science - Political Science
Middle Tennessee State University
Murfreesboro, TN05-2015
Skills
- Legal research
- Conflict resolution
- Verbal and written communication
- Outstanding communication skills
- Multitasking and organization
- Client communication
Timeline
Customer Service Agent
Southwest Airlines
02.2017 - 09.2020
Account Manager
Residential Warranty Services
01.2016 - 01.2017
Deputy Sheriff
Rutherford County Sheriff’s Department
05.2007 - 08.2012
Sailor
US Navy
05.2005 - 01.2009
J.D. - Law
Nashville School of Law
Masters of Professional Studies (M.P.S.) - Strategic Leadership
Middle Tennessee State University
Bachelor of Science - Political Science
Middle Tennessee State University
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