Caleb Sheets
Johnson City
Summary
Business and talent-focused professional with 5+ years of experience in recruitment, client services, and operations across healthcare and higher education. Proven success managing full-cycle hiring, improving workflow efficiency, coordinating cross-functional projects, and delivering high-quality customer experiences. Skilled in relationship-building, process improvement, and data-driven decision-making. MBA-trained with strong communication, organizational, and analytical skills.
Results-driven Healthcare Recruiter known for high productivity and efficient task completion. Skilled in candidate sourcing, compliance management, and relationship building. Excel at communication, empathy, and problem-solving to meet diverse needs in fast-paced environments. Embrace challenges and leverage strong negotiation skills to secure top talent for healthcare organizations.
Overview
11
11
years of professional experience
Work History
Healthcare Recruiter
Maxim Healthcare Services
Johnson City
01.2023 - Current
- Manage full-cycle recruitment for licensed healthcare professionals, including sourcing, interviewing, and hiring to meet ongoing organizational needs. (46 caregivers Hired in 2025) [2nd in Region Overall]
- Collaborate with clinical and administrative leaders to ensure accurate staffing coverage aligned with patient and operational demands.
- Utilize performance metrics and recruitment insights to identify improvements in sourcing strategy and hiring workflows.(522,000 in GP generated for 2025 from caregivers) (3rd in Region Oversll]
- Achieved internal promotion every quarter in first year by exceeding recruitment and placement goals.
- Consistently filled open patient cases through targeted sourcing and relationship development.
Client Coordinator
Maxim Healthcare Services
Johnson City
01.2022 - 01.2023
- Oversaw scheduling and case management for 30+ patients, ensuring continuity of care and accurate coverage.
- Coordinated staffing to backfill open shifts, improving service responsiveness and client satisfaction.
- Led communication between patients, families, and caregivers, ensuring clarity, issue resolution, and positive service outcomes.
- Utilized data-driven scheduling strategies to consistently reach quarterly operational goals.
- Supported team training sessions designed to improve communication and best-practice execution.
Transcript Analyst
East Tennessee State University
Johnson City
01.2018 - 01.2021
- Processed and maintained student transcripts, ensuring timely and accurate academic records used for graduation, transfers, and course planning.
- Evaluated and transferred courses for incoming students in alignment with university curriculum requirements.
- Collaborated with academic departments to ensure students met mandatory major and graduation criteria.
- Entered and verified student grades and standing using student information platforms.
Technical Clerk
East Tennessee State University
Johnson City
01.2015 - 01.2018
- Supported student enrollment by managing registration workflows, verifying requirements, and coordinating major/minor documentation.
- Guided students in schedule planning and course selection, improving academic experience and process clarity.
- Coordinated university-wide events to enhance student engagement and academic involvement.
- Contributed to ongoing improvements in enrollment systems and administrative processes.
Education
Master of Business Administration -
Southern New Hampshire University
Manchester, NHBachelor of Science - Criminal Justice
East Tennessee State University
Johnson City, TNSkills
- Talent Acquisition & Screening
- Customer & Client Support
- Business Operations
- Project & Workflow Management
- Relationship Building
- Data & Metrics Reporting
- Process Improvement
- Event Coordination
- CRM / ATS Systems
- Cross-Functional Collaboration
- Scheduling & Logistics
- Regulatory / Policy Compliance
Timeline
Healthcare Recruiter
Maxim Healthcare Services
01.2023 - Current
Client Coordinator
Maxim Healthcare Services
01.2022 - 01.2023
Transcript Analyst
East Tennessee State University
01.2018 - 01.2021
Technical Clerk
East Tennessee State University
01.2015 - 01.2018
Master of Business Administration -
Southern New Hampshire University
Bachelor of Science - Criminal Justice
East Tennessee State University