Caleb Turner

• Established positive relationships with customers and other staff members.
• Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.

I was a computer clerk for the U.S. Geological Survey a agency under the U.S. Department of the interior which focused on surveying the lakes and rivers of the lower-Mississippi gulf region consisting of the states of AR, AL, LA, MS, and TN.

My duties where to assist the higher ranked I.T. specialist by handling low priority support tickets. As I grew in the agency I took on more advanced duties such as hardware installation, AD administration, OS deployment, Software patching, and property management.

When I left the agency I was a GS4 computer clerk working at a GS 7+ I.T. Specialist level. I was known to go above and beyond what was asked me and for having a positive relationship with most of the staff in Tennessee.