Caleb Walton
Murfreesboro
Summary
Developed key skills in client relationship management and strategic planning within fast-paced environment. Seeking to transition into new field by leveraging strong communication and problem-solving abilities. Aims to bring value through effective coordination and client-focused strategies.
Overview
5
5
years of professional experience
Work History
Warehouse Account Manager- Daiso Japan
Store Opening Solutions LLC
04.2024 - Current
- Managed client accounts to build strong, enduring relationships.
- Improved client satisfaction by addressing and resolving inquiries swiftly.
- Enhanced communication with clients, delivering timely updates and insights.
- Oversaw the international business account with Daiso, aiding in the establishment of new USA locations.
Warehouse Trainer
Store Opening Solutions
07.2020 - 04.2024
- Enhanced warehouse operations by implementing effective training programs and procedures
- Streamlined onboarding processes for new employees, reducing time to full productivity
- Developed comprehensive training manuals and materials, ensuring consistent employee knowledge and skillsets
- Evaluated employee performance regularly, identifying areas for improvement and providing targeted coaching
- Collaborated with other managers to identify cross-training opportunities, maximizing workforce flexibility and efficiency
- Implemented safety protocols and conducted regular audits, resulting in a significant reduction of workplace accidents
- Mentored junior staff members, offering guidance and support to facilitate career growth within the company
- Tested all training software and hardware prior to commencing training programs
- Developed departmental systems and procedures to better align workflow processes
Education
Bachelors of Science - Organization Communications
Middle Tennessee State University
Murfreesboro, TN12.2019
Associates of Science - undefined
Motlow State Community College
Smyrna, TN05.2017
Focus on Business - undefined
Oakland High School
Murfreesboro, TN05.2015
Skills
- Warehouse Management System
- Staff Training
- Quality Assurance/Quality Control
- Powerpoint
- Word
- Account management
- Client relations
Extra Mile Award
When I first took leadership over the Daiso account, with Store Opening Solutions, we were only on tract to help Daiso Open 10 store in FY24. But with the help of my team, we were able to help Daiso open 25 stores in the same amount of time while running a lean management approach.
Timeline
Warehouse Account Manager- Daiso Japan
Store Opening Solutions LLC
04.2024 - Current
Warehouse Trainer
Store Opening Solutions
07.2020 - 04.2024
Associates of Science - undefined
Motlow State Community College
Focus on Business - undefined
Oakland High School
Bachelors of Science - Organization Communications
Middle Tennessee State University
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