Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Calil Thompson

Memphis

Summary

Enthusiastic food service professional recognized for exceptional customer service and menu expertise. Skilled in cash handling and efficiently resolving guest inquiries, ready to contribute to a team dedicated to excellence in dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Olive Garden - Darden Restaurants
Memphis
02.2022 - 10.2024
  • Provided excellent customer service by greeting and seating guests promptly.
  • Took accurate food and drink orders from customers at tables.
  • Delivered food and beverages efficiently to ensure customer satisfaction.
  • Maintained cleanliness of dining area by clearing tables and resetting for new guests.
  • Assisted in setting up dining area before opening for service each day.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Handled cash and processed payments accurately at the end of meals.
  • Resolved guest complaints or concerns quickly to enhance dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.

Education

High School Diploma -

Stephenson High School
Stone Mountain, GA
05-2015

Skills

  • Customer service
  • Order processing
  • Point of sale
  • Menu knowledge
  • Cash handling
  • Food safety

Certification

Tennessee ABC Card

Timeline

Server

Olive Garden - Darden Restaurants
02.2022 - 10.2024

High School Diploma -

Stephenson High School
Calil Thompson