CAMBARIA PARRIS
Old Farm
Summary
Detail-oriented professional with experience as a banker, bringing a strong foundation in financial transactions, client service, and conflict resolution. Proven ability to support frontline teams by managing inquiries, coordinating timely follow-ups, and providing clear, accurate guidance on processes and protocols. Adept at handling sensitive account information, resolving discrepancies efficiently, and delivering high-quality service that supports both agents and customers.
Overview
3
3
years of professional experience
Work History
Member Solution Specialist
TVFCU
Chattanooga
03.2023 - Current
- Assisted members with daily deposits and withdrawals, ensuring accurate transactions.
- Provide assistance with wire transactions, credit/debit cards, loans, and other referrals.
- Resolved discrepancies on members' accounts to maintain account integrity.
- Maintained confidential records and member information.
- Ensured guidelines and banking protocol were being met with the correct regulations.
- Advised members on safe online mobile interactions to enhance security awareness.
- Educating members on how to avoid fraudulent links and phone calls.
- Worked closely with several departments within the company to ensure issues were resolved.
- Answering phone calls to process payments.
Education
Associate of Science - Psychology
South College
Knoxville, TN09-2025
Skills
- Customer engagement
- Conflict resolution
- Team collaboration
- Communication skills
- Problem solving
- Financial analysis
- Risk management
- Information management
Timeline
Member Solution Specialist
TVFCU
03.2023 - Current
Associate of Science - Psychology
South College