Cambry Gerardi
Knoxville
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all guests.
Overview
1
1
year of professional experience
Work History
Server
Kabuki Fusion Sushi & Grill Knoxville
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Sushi Yoto
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Sushi Yoto
05.2024 - 01.2025
- Implemented training programs for enhanced employee skills.
- Coordinated recruitment efforts to attract top talent.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Conducted performance evaluations to identify areas for employee growth.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Streamlined communication processes to foster transparency among departments.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Assistant Manager
Fat Boy's Pizza
05.2024 - 08.2024
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Cultivated cohesive team environment by providing clear direction and support.
- Developed contingency plans with team to address potential disruptions.
- Led training initiatives, enhancing employee skills and confidence.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily operations to maintain store cleanliness and organization.
Prep Chef
Fat Boy's Pizza
03.2024 - 08.2024
- Contributed to a positive working environment through effective communication and teamwork practices.
- Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Reduced food waste by implementing proper storage techniques and inventory management systems.
- Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
- Ensured compliance with all health department regulations, resulting in consistently passing inspections with flying colors.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Operated various kitchen equipment safely and effectively, minimizing accidents and downtime.
- Participated in regular staff meetings to discuss areas of improvement, leading to increased overall performance levels within the kitchen team.
- Provided excellent customer service when interacting directly with patrons, addressing concerns promptly while maintaining professionalism at all times.
- Mentored junior chefs in proper cooking techniques, fostering an atmosphere of continuous learning within the workplace environment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepped daily menu items to quickly deliver upon request.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Rotated through all prep stations to learn different techniques.
- Followed food safety practices and sanitation guidelines.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
Bachelor of Arts - Global Studies
University of Tennessee
Knoxville, TN05-2028
High School Diploma -
Fort Bend Christian Academy
Sugar Land, TX05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
Languages
Chinese (Mandarin)
Native or Bilingual
Spanish
Elementary
Timeline
Server
Kabuki Fusion Sushi & Grill Knoxville
08.2024 - Current
Manager
Sushi Yoto
05.2024 - 01.2025
Assistant Manager
Fat Boy's Pizza
05.2024 - 08.2024
Prep Chef
Fat Boy's Pizza
03.2024 - 08.2024
Server
Sushi Yoto
02.2024 - Current
Bachelor of Arts - Global Studies
University of Tennessee
High School Diploma -
Fort Bend Christian Academy
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