Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Making Mistakes
Timeline
Generic

Cameran Montgomery

Memphis

Summary

Dedicated to conflict resolution, active listening, and team collaboration. Successfully supported Coworkers through mediation and mentoring, ensuring a safe and positive living environment. Resourceful and professional with experience in customer assistance and tasks. Known for strong problem-solving abilities and effective communication, enhancing satisfaction and promoting a harmonious community. Experience in leadership and duties. Committed to helping colleagues grow and feel empowered w/Positive attitude, excellent behavior.

Overview

2
2
years of professional experience

Work History

Resident Assistant

Ciel Senior Living
Memphis
11.2022 - 06.2023
  • Enforced residence hall policies to maintain a safe environment.
  • Provided support during roommate conflicts and mediation sessions.
  • Facilitated communication between residents and residence life staff.
  • Maintained cleanliness and order in shared living spaces.
  • Made beds daily and performed light housekeeping duties in resident apartments and common areas.
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Aided residents with ambulation or walker, cane and wheelchair use.
  • Monitored assigned areas for cleanliness and security purposes.
  • Transported residents to activities and meals.
  • Managed administrative tasks, maintenance requests, room change process, and incident reports.
  • Responded to emergency situations within the residence hall.
  • Maintained accurate records of incidents that occurred in the residence hall.
  • Mentored new resident assistants during their training period.

Bookseller

Books-A-Million
Memphis
05.2021 - 12.2021
  • Assisted customers in selecting and locating books in the store.
  • Organized book displays to enhance customer engagement and accessibility.
  • Processed sales transactions accurately at the point of sale system.
  • Maintained inventory by restocking shelves and removing outdated materials.
  • Provided recommendations based on customer interests and preferences.
  • Collaborated with team members to promote upcoming events and sales.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
  • Greeted customers as they entered the store, providing friendly customer service.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
  • Processed payments quickly and accurately using cash registers or point-of-sale software systems.
  • Explained product features and benefits to encourage sales.
  • Answered phones promptly and responded to customer inquiries with accurate information.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Protected company assets by adhering to loss prevention standards and acting with integrity.
  • Supported online orders by pulling and ringing merchandise for shipment.
  • Resolved customer complaints in a professional manner.
  • Organized book displays to attractively showcase products.

Education

High School Diploma -

City University School of Liberal Arts
Memphis, TN
05-2021

Skills

  • Conflict resolution
  • Incident reporting
  • Policy enforcement
  • Sales processing
  • Problem solving
  • Time management
  • Mentoring new staff
  • Assertive
  • Team player
  • Hard-Working
  • Coaching and mentoring
  • Relationship building
  • Active listening
  • Documentation and reporting
  • Customer assistance
  • Team collaboration
  • Communication skills
  • Sales transactions
  • Point of sale operation
  • Communication
  • Time Management
  • Problem Solving
  • Adaptability
  • Attention to Detail
  • Critical Thinking
  • Organization
  • Dependability
  • Multitasking
  • Work Ethic
  • Initiative
  • Customer Service
  • Flexibility

Affiliations

  • I helped my dad run a foodtruck called Tookie's Eatery and helped with his 2nd Business called Humble Living, where we did events for kids, feed homeless, and give back to the community.

Accomplishments

  • Won a trophy for my Grandfather baseball team by being a batboy.
  • Earned perfect attendance and achieved honor roll and principal's list multiple times in school.
  • At Books-A-Million I was the #1 seller in Membership Cards and Magazine Subscriptions and had the highest of both sold on multiple weeks.

Making Mistakes

  • I have made mistakes in the past, and I know I can bring substance and stability with a high work ethic to work.
  • I want to be a better person, and I am all about commitment and staying focus.

Timeline

Resident Assistant

Ciel Senior Living
11.2022 - 06.2023

Bookseller

Books-A-Million
05.2021 - 12.2021

High School Diploma -

City University School of Liberal Arts

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Cameran Montgomery