Camille Keiser
Knoxville
Summary
Commercial Account Manager with a track record of enhancing client retention and solving complex issues. At Bradley Insurance dba Marsh McLennan Agency, I applied my knowledge in databases and portals along with my problem-solving abilities to streamline operations and improve team efficiency.
Overview
16
16
years of professional experience
Work History
Commercial Account Manager
Bradley Insurance Dba Marsh McLennan Agency
03.2013 - Current
- Manage client accounts, including providing guidance on coverages, endorsements, billing, audits, claims and Certificates of Insurance.
- Gather potential client information for small businesses to provide to Producers for quoting.
- Quote and bind policies for Builders Risk / Remodelers policies.
- Identified customer needs by asking questions and advising on best solutions.
- Identify areas where additional training is needed among team members handling customer accounts.
- Coordinate workflows with other departments for efficiency.
Underwriting Assisting
Service Provider Group
04.2009 - 03.2013
- Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
Education
Bachelor of Science - Organizational Management / Business
Tusculum College
Knoxville, TN12-2010
Skills
- Client retention
- Problem solving
- Knowledge in Sagitta
- Skills in Image Right
Timeline
Commercial Account Manager
Bradley Insurance Dba Marsh McLennan Agency
03.2013 - Current
Underwriting Assisting
Service Provider Group
04.2009 - 03.2013
Bachelor of Science - Organizational Management / Business
Tusculum College
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