Camille Queena
Memphis
Summary
Creative and motivated student with a strong understanding of social media and a known collaborator and go-getter. Experienced with engaging with people and a hardworking storyteller and artist in the Theatre department.
Overview
9
9
years of professional experience
Work History
Barista
Barnes and Noble College, Starbucks
08.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Used POS system to accurately enter orders and process payments.
Customer Service
Cremeland Drive-In
05.2016 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized working areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Prepared food according to customers' preferences while following restaurant hygiene standards.
Education
Theatre
The University of Memphis
Memphis, TN05-2026
High School Diploma -
Manchester High School Central
Manchester06-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Creative
- Team player
- Active listener
- Basic graphic design
- Adobe Illustrator
- Adobe Photoshop
- Canva
Timeline
Barista
Barnes and Noble College, Starbucks
08.2023 - Current
Customer Service
Cremeland Drive-In
05.2016 - 08.2024
Theatre
The University of Memphis
High School Diploma -
Manchester High School Central
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