Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Camryn Oliver

Antioch

Summary

Dedicated IT professional with experience in technical support and troubleshooting. Proven ability to diagnose and resolve hardware and software issues while collaborating with peers to enhance customer satisfaction. Committed to maintaining a high standard of service and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

7Brew Coffee
La Vergne
01.2026 - Current
  • Prepared and served diverse coffee beverages and snacks, enhancing customer satisfaction and repeat business.
  • Engaged with customers to deliver personalized service and recommendations, fostering a welcoming atmosphere.
  • Operated cash register and processed customer transactions efficiently.
  • Ensured cleanliness of work area and equipment during shifts to maintain a safe and inviting environment.

IT Help Desk Technician

Nashville Computer
Brentwood
09.2025 - 10.2025
  • Delivered technical support to clients using RMM tools and online chat systems, enhancing issue resolution speed.
  • Diagnosed hardware and software issues across multiple devices, contributing to efficient troubleshooting efforts.
  • Diagnosed and resolved basic hardware and software issues.
  • Collaborated with peer engineers to escalate complex issues, ensuring timely customer service responses.

Retail Sales Associate

ZARA
Nashville
06.2024 - 08.2024
  • Delivered exceptional customer service, enhancing shopping experience by assisting customers with purchases, item location, and reward program enrollment.
  • Addressed customer complaints promptly and effectively, contributing to high satisfaction and encouraging repeat business.
  • Worked with team members to exceed daily sales targets, promoting a collaborative and positive work environment.

Education

Murfreesboro, TN - Audio Production

Middle Tennessee State University
Murfreesboro, TN

Philadelphia, PA -

Tech Impact ITWorks
Philadelphia, PA

Skills

  • Coffee machine operation
  • Point of sale
  • Inventory management
  • Customer service
  • Prioritize customer experience
  • Problem resolution
  • Attention to detail
  • Time Management
  • Teamwork
  • Communication
  • Technical support
  • Operating systems
  • Windows
  • Office365

Certification

COMPTIA A+

Timeline

Barista

7Brew Coffee
01.2026 - Current

IT Help Desk Technician

Nashville Computer
09.2025 - 10.2025

Retail Sales Associate

ZARA
06.2024 - 08.2024

Murfreesboro, TN - Audio Production

Middle Tennessee State University

Philadelphia, PA -

Tech Impact ITWorks
Camryn Oliver