Candace Booker
Smyrna
Summary
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.
Overview
10
10
years of professional experience
Work History
DSP
RHA Health Services LLC
Murfreesboro
09.2019 - Current
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided emotional support to clients during difficult times.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Caregiver
Senior Solutions Home Health Care
Murfreesboro
07.2018 - 08.2019
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
CSR
T-Mobile
Nashville
01.2015 - 06.2018
- Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
- Researched required information using available resources.
- Demonstrated excellent verbal communication skills when interacting with customers.
- Maintained up-to-date knowledge of company products and services.
- Followed up with customers to ensure their satisfaction.
- Provided customer service support to customers over the phone and by email.
- Performed account maintenance activities such as updating client information in databases.
- Identified customer needs and provided appropriate solutions.
- Participated in team meetings or training sessions when necessary.
- Ensured compliance with applicable laws and regulations for provision of services.
- Assisted customers with product selection based on their needs and preferences.
Education
High School Diploma -
East Chicago Central
East Chicago, IN06-1996
Skills
- Patient care
- Meal preparation
- Hygiene assistance
- Vital signs monitoring
- Emotional support
- CPR certification
- CPR/AED
- Teamwork
- Active listening
- Certified in CPR/AED
- Attention to detail
- Self motivation
- Multitasking
- Organizational skills
- Reliability
- Ability to lift
Timeline
DSP
RHA Health Services LLC
09.2019 - Current
Caregiver
Senior Solutions Home Health Care
07.2018 - 08.2019
CSR
T-Mobile
01.2015 - 06.2018
High School Diploma -
East Chicago Central