Candice Patton
Brentwood
Summary
Healthcare expert specializing in clinical operations and EHR onboarding. Proven track record of enhancing compliance and documentation accuracy through targeted staff training and collaboration with multidisciplinary teams. Achievements include significant improvements in operational efficiency while upholding high standards of patient care and regulatory compliance.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Registered Full-Scope Radiologic Technologist
HCA Healthcare - Southern Hills
04.2026 - Current
- Perform and document diagnostic imaging in accordance with strict regulatory, safety, and quality standards, maintaining audit-ready records consistent with CMS documentation expectations.
- Maintain strict compliance with radiation safety, infection control, and patient privacy (HIPAA) standards in a high-volume clinical environment.
- Collaborated daily with physicians, nursing staff, and allied health teams to ensure timely, accurate clinical documentation that enhanced patient care and facilitated compliance reviews.
- Collaborate with multidisciplinary care teams and referring providers to support accurate diagnoses and coordinated care.
- Maintained fluency in hospital-based clinical workflows and coordinated with PT/OT/SLP and nursing teams to meet IRF assessment timelines.
Senior Provider Solutions Specialist
HCA Healthcare
07.2024 - Current
- Lead and independently execute ambulatory EHR implementations and onboarding for four physician practices, including new acquisitions and practice start-ups. Coordinating the same enrollment - readiness steps (system access, documentation setup, provider file accuracy) required for payer and provider enrollment.
- Track and analyze Medicare quality measures, practice performance reports, and reimbursement data to support quality improvement and payer reporting accuracy - directly relevant to payer enrollment and compliance reporting.
- Trained and supported 150+ physicians and practice personnel across multiple sites on clinical documentation workflows, enhancing compliance and data capture for regulatory and reimbursement reporting.
- Partnered with clinical and operational leadership to identify documentation gaps and implemented corrective training, aligning with audit-and-education cycle for PPS/CMS compliance.
- Collaborated with clinical staff, providers, and system administrators to ensure documentation within eClinicalWorks and Expanse met accuracy and compliance standards for effective reporting.
- Develop and deliver training materials and job aids translating complex regulatory and system requirements into clear, actionable guidance for frontline staff.
Registered Full-Scope Radiologic Technologist | Registered Computed Tomography Technologist | Clinical Instructor
Vanderbilt Imaging Services
08.2017 - 07.2024
- Trained and mentored students in South College's Radiologic Technology Program on procedures and patient care; implemented workflow and policy changes to ensure compliance with operational and regulatory standards.
- Collaborated with multidisciplinary healthcare teams to deliver high-quality patient care.
- Coordinated communication between providers, radiologists, and medical personnel to improve care continuity.
- Designed competency assessments and training curricula, enhancing structured education program design for ongoing staff education on CMS/IRF-PAI requirements.
- Facilitated accreditation readiness and quality assurance activities at the department level, including ACR Renewal applications.
- Maintained compliance with organizational policies and quality standards.
Radiologic Technologist
Tennessee Sports Medicine & Orthopedics
08.2016 - 08.2017
- Streamlined workflow in fast-paced imaging departments to enhance patient throughput.
- Applied radiation safety and ALARA principles.
- Collaborated with physicians and multidisciplinary healthcare teams to coordinate patient care.
- Protected patient privacy by maintaining HIPAA compliance in all documentation. and accurate documentation.
Sleep Support Specialist
American HomePatient
05.2014 - 07.2016
- Input patients recorded usage with continuous positive airway pressure (CPAP) machines to calculate compliance usage.
- Supported patients in achieving usage compliance by addressing insurance requirement challenges.
- Monitored patient progress in response to therapy.
- Identified and documented patient goals, evaluated progress, and planned re-evaluation.
- Collaborated with physician or nurse on patient usage and therapy charts to ensure accurate tracking of treatment progress.
- Communicated with patients to provide updates on their treatment plans. to inform them of any changes within the insurance policy.
Certified Pharmacy Technician
CVS Pharmacy
11.2013 - 05.2014
Education
Associate of Applied Sciences - Radiologic Sciences
Fortis Institute
Nashville, Tennessee07-2017
High School Diploma -
La Vergne High School
La Vergne, TN05-2009
Skills
- Provider onboarding and practice start-up
- Regulatory compliance and accreditation
- Medicare quality metrics
- Document and data reconciliation
- Process improvement strategies
- Clinical documentation review
- Quality audits and chart review
- Project management and change leadership
- Provider systems expertise (Epic, eClinicalWorks)
- Healthcare operations management
- Cross-functional stakeholder collaboration
- Staff education and training programs
- Microsoft Office Suite proficiency (Excel, Word, Outlook, PowerPoint)
- Root cause analysis and process enhancement
Certification
- Registered Radiologic Technologist (ARRT) (RT)
- Registered Computed Tomography Technologist (ARRT) (CT)
Accomplishments
- Supported successful onboarding and training across multiple healthcare practices.
- Assisted with new practice implementations and organizational growth initiatives.
- Built trusted relationships with providers, leadership, and interdisciplinary teams.
- Recognized for exceptional communication, organization, and problem-solving skills.
Honors And Recognition
- Raise the Bar Recognition Award
- Care Like Family Recognition Award
- Outstanding Student award recipient in Applied Science Radiography Program.
Timeline
Registered Full-Scope Radiologic Technologist
HCA Healthcare - Southern Hills
04.2026 - Current
Senior Provider Solutions Specialist
HCA Healthcare
07.2024 - Current
Registered Full-Scope Radiologic Technologist | Registered Computed Tomography Technologist | Clinical Instructor
Vanderbilt Imaging Services
08.2017 - 07.2024
Radiologic Technologist
Tennessee Sports Medicine & Orthopedics
08.2016 - 08.2017
Sleep Support Specialist
American HomePatient
05.2014 - 07.2016
Certified Pharmacy Technician
CVS Pharmacy
11.2013 - 05.2014
Associate of Applied Sciences - Radiologic Sciences
Fortis Institute
High School Diploma -
La Vergne High School