Carie Ward
Stantonville
Summary
Accounting professional with demonstrated experience in bookkeeping, payroll, audits and reconciliation. Known for strong analytical skills, accuracy, and collaborative approach that drives success. Capable of adapting to evolving requirements while maintaining focus on achieving tangible results and supporting organizational goals. Skilled in using accounting software, managing accounts, and ensuring compliance with financial regulations.
Overview
11
11
years of professional experience
Work History
Customer Service Sales Agent Team Leader
Kenneth Hawkins State Farm
09.2016 - Current
- Office Manager and workflow coordinator.
- Reporting all claims under the agents book of business.
- Coordinated resource allocation to optimize productivity across projects.
- Reporting of all accounting, payroll and reconciliation of 2 bank accounts.
- Maintained accurate records of all client interactions, ensuring seamless continuity of service during employee transitions or absences.
Accounting and Bookkeeping
Self-employeed
01.2014 - Current
- Developed and trained client staff in managing accounting and bookkeeping systems.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping including all payroll procedures.
- Maintained up-to-date knowledge of industry trends and regulatory changes impacting the organization''s accounting practices including all payroll and human resource laws.
- Participated in continuing education to maintain up-to-date knowledge of accounting standards, laws, and regulations.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
- Conducted internal audits to ensure compliance with accounting policies and procedures.
- Managed bank accounts and reviewed appropriate reports in compliance with contract management processes and accounting deliverable requirements.
- Conducted regular audits of register drawers to ensure accurate accounting of daily sales totals and minimize discrepancies.
- Optimized workflow within the accounting department by continuously reviewing procedures and recommending improvements as needed.
- Continuously updated professional knowledge by attending industry workshops and completing relevant coursework, ensuring adherence to the latest accounting standards and best practices.
- Balanced cash drawer daily, demonstrating strong attention to detail and accounting abilities.
- Continuously updated professional knowledge by attending workshops, conferences, webinars related to accounting trends and regulations.
- Extensive work in Microsoft Excel, Outlook, Word and many other accounting and payroll software programs.
- Active in processing payroll and transmitting for direct deposit on multiple pay schedules.
Education
No Degree - Accounting
Jackson State Community College
Jackson, TNSkills
- Call center experience
- Team management
- Staff motivation
- Problem-solving
- Time management
- Verbal and written communication
- Email communication
- Phone etiquette
- Data entry
- Relationship building
- Decision-makin
Timeline
Customer Service Sales Agent Team Leader
Kenneth Hawkins State Farm
09.2016 - Current
Accounting and Bookkeeping
Self-employeed
01.2014 - Current
No Degree - Accounting
Jackson State Community College
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