Dynamic and detail-oriented professional with a proven track record at TriStar Hendersonville Medical Center, excelling in inventory management and customer service. Adept at multitasking and critical thinking, I consistently ensured supply accuracy and enhanced operational efficiency, contributing to a seamless clinical environment while fostering strong relationships with staff and clients.
Overview
2026
2026
years of professional experience
Work History
Procedural Technician (OR)
TriStar Hendersonville Medical Center
03.2022 - 07.2025
Manage inventory for OR and PACU.
Ordered, received, stocked, and delivered supplies in a timely and efficient manner.
Ensure the accuracy and integrity of inventory data.
Collaborate with clinical staff to meet supply needs.
Adhere to all applicable policies and procedures.
Review and maintain MIN/MAX inventory levels.
Conduct physical inventories of POU and Non-POU areas.
Process supply returns according to policy.
Ensure items have appropriate barcodes and are cross-referenced in the inventory management system.
Rotate stock to prevent expiration and minimize waste.
React appropriately to stock-outs and clinical supply needs.
Provide assistance and support to clinical staff regarding supply needs.
Transport and deliver tissue and contrast media as required.
Maintain a clean and organized work area.
Sales Associate
Target
10.2020 - 01.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Solved customer challenges by offering relevant products and services.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Executed and delivered to Pick-Up orders with a fast and efficient manner.
Picker & Packer 2nd Shift
Gap Warehouse
08.2020 - 10.2020
Worked fast to meet assigned daily picking quotas.
Pulled orders quickly to maintain demanding productivity goals.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Verified proper labeling and identification on all orders before shipment.
Scanned and verified UPC codes for all products to aid in identification.
Kept work areas neat, clean and free from debris.
Sales Associate
Ultimate Party Superstore
2020 - 06.2020
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Baker and Sales Associate
Fresh Market Inc.
11.2016 - 08.2019
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Managed customer service operations, including taking orders and resolving complaints.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Trained and supervised new employees on bakery operations and procedures.
Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
Cleaned and maintained kitchen equipment and oven.
Operated ovens and bakery equipment to prepare products according to recipes.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Prepared dough for variety of pastries, cakes and breads.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Trained new employees on bakery methods and procedures.
Salesperson and Dept Head (Home Accents)
Hobby Lobby
11.2011 - 02.2016
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Coached new hires on sales techniques, contributing to their development as successful team members.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Contributed to event marketing, sales and brand promotion.
Contributed to team objectives in fast-paced environment.
Developed, designed, and maintained various merchandising displays throughout the store, on a weekly basis.
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