Carl Caldwell
Adams
Summary
Experienced Recovery Care Advocate with a strong focus on client advocacy, effective communication, and collaboration. Successfully facilitated group therapy sessions, educated clients on coping strategies, and coordinated treatment options to enhance recovery outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Recovery Care Advocate
Cumberland Heights Treatment Center
Nashville
10.2024 - Current
- Provided compassionate support to clients in recovery from substance use disorders.
- Assisted clients with navigating treatment options and resources available at the center.
- Collaborated with multidisciplinary teams to ensure holistic client care and treatment.
- Educated clients on coping strategies and life skills for sustained recovery success.
- Facilitated group therapy sessions to promote peer support and community building.
- Monitored client progress and documented observations in electronic health records systems.
- Advocated for client needs during case reviews and treatment planning meetings.
- Collaborated with other healthcare professionals to ensure quality of care for clients.
- Provided emotional support to individuals, families, and caregivers dealing with challenging health issues.
- Maintained accurate records of services provided to clients according to agency guidelines.
- Promoted positive behavior change by modeling healthy habits and encouraging self-care practices.
- Monitored client's progress toward meeting established goals.
- Coordinated transportation services for those unable to travel independently due to physical limitations or lack of resources.
- Identified resources available in the community that could benefit clients' well-being.
- Cultivated relationships with service providers to coordinate access to needed services for clients.
- Applied HIPAA privacy and security regulations while handling patient information.
- Participated in training sessions to stay updated on healthcare policies and registration software.
- Reported liabilities and risk management concerns to supervisor for review.
Clinical Associate
Cumberland Heights Treatment Center
Nashville
10.2023 - 10.2024
- Assisted patients with treatment plans and daily activities.
- Collaborated with healthcare professionals to coordinate patient care.
- Maintained accurate patient records and documentation.
- Supported group therapy sessions by facilitating discussions.
- Educated patients on coping strategies and recovery techniques.
- Monitored patient progress and reported changes to the team.
- Participated in staff training sessions to enhance skills.
- Ensured a safe and supportive environment for all patients.
- Provided support to patients by answering questions regarding treatments.
- Participated in quality assurance initiatives designed to ensure the delivery of safe and effective care to patients.
- Assisted in training new clinical associates on proper safety protocols and procedures within the department.
- Monitored patient progress, reported changes or concerns to healthcare team members and documented all activities in Electronic Medical Record.
- Ensured compliance with HIPAA regulations by maintaining patient confidentiality during all interactions.
- Maintained accurate medical records in accordance with HIPAA regulations.
- Documented notes during patient visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Greeted, guided and offered assistance to patients and visitors.
- Attended training to validate or refresh basic professional skills.
- Worked on variety of projects to provide supplemental support to unit staff and enhance department.
Managing Director
Intelometry, Inc.
Brentwood
02.2003 - 12.2023
- Led strategic planning sessions to define company vision and objectives.
- Developed partnerships with key stakeholders to enhance business opportunities.
- Supervised operations to ensure alignment with corporate strategy and standards.
- Implemented performance metrics to assess team productivity and effectiveness.
- Evaluated market trends to inform strategic decision-making and resource allocation.
- Managed daily operations including staff management and client relations.
- Reviewed daily and overall financials to ensure profitability.
- Reviewed monthly financial statements and generated reports accordingly.
- Actively participated in strategic planning meetings.
- Provided guidance and mentorship to junior partners.
- Created and managed budgets for the firm's operations.
- Ensured compliance with legal regulations and corporate policies.
- Maintained positive relationships with external stakeholders such as investors and regulators.
- Led weekly meetings with senior partners to discuss progress updates.
- Created innovative solutions that addressed operational challenges.
- Developed and implemented strategies to identify new business opportunities.
- Drafted proposals outlining project objectives, timelines, costs.
- Conducted market research to identify trends and opportunities for growth.
- Established and enforced company policies, procedures, and ethical standards to maintain industry compliance.
- Fostered a culture of innovation, encouraging the development of new services and process improvements.
- Monitored competitive landscape, adapting strategies to maintain competitive edge and market leadership.
- Spearheaded technology integration and system upgrades to streamline operations and improve service delivery.
- Conducted regular performance evaluations, providing feedback and directing career advancement opportunities.
- Represented the firm at industry events, conferences, and networking opportunities to promote brand and expand professional network.
- Engaged in high-level negotiations to form strategic partnerships and alliances, enhancing business opportunities.
- Managed partnership agreements, negotiations, and relations to foster collaborative business environment.
- Developed and maintained key client relationships, ensuring high levels of satisfaction and repeat business.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Education
Bachelor of Science - Electrical Engineering
Virginia Tech
Blacksburg, VA08-1983
Associate of Science - Pre-Engineering
Bluefield State College
Bluefield06-1980
Skills
- Client advocacy
- Treatment planning
- Progress monitoring
- HIPAA compliance
- Electronic health records
- Patient care coordination
Certification
CPRS Certification - State of TN
References
References available upon request.
Timeline
Recovery Care Advocate
Cumberland Heights Treatment Center
10.2024 - Current
Clinical Associate
Cumberland Heights Treatment Center
10.2023 - 10.2024
Managing Director
Intelometry, Inc.
02.2003 - 12.2023
Bachelor of Science - Electrical Engineering
Virginia Tech
Associate of Science - Pre-Engineering
Bluefield State College