Carl Fox
Hermitage
Summary
Efficient Ramp Agent known for high productivity and skill in completing tasks swiftly. Possess specialized skills in aircraft ground handling, safety procedures compliance, and baggage management systems. Excel in communication, teamwork, and problem-solving to ensure smooth airport operations and passenger satisfaction.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Southwest Airlines, SWA
Nashville
05.2022 - Current
- Loaded and unloaded baggage from aircraft, ensuring quick turnaround times.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Coordinated with ground crews to facilitate on-time departures and minimize delays.
- Communicated effectively with team members to maintain workflow during peak operations.
- Operated a variety of motorized vehicles such as tugs, and belt loaders safely and efficiently around airport premises.
Ramp Supervisor
Unifi
Pensacola
01.2018 - 05.2022
- Supervised ramp agents to enforce safety standards, policies, and procedures.
- Trained staff on safety procedures and proper equipment usage to enhance safety compliance.
- Monitored daily ramp staff activities to ensure operational efficiency and task completion.
- Coordinated team schedules to optimize workforce management during peak hours.
- Monitored weather conditions to adjust operations for safety and efficiency.
- Resolved conflicts among team members to maintain a positive work environment.
- Performed maintenance checks on ground equipment regularly in order to prevent breakdowns or malfunctions during operation.
- Determined flight close-out times and completed and verified flight forms.
Retail Sales Associate
Academy Sports and Outdoors
Pensacola
09.2016 - 12.2017
- Guided customers in selecting and purchasing sporting goods, enhancing their overall shopping experience.
- Provided product knowledge and recommendations to meet customer needs effectively.
- Resolved customer inquiries and issues promptly, contributing to high levels of customer satisfaction.
- Handled customer complaints in a professional manner.
- Organized merchandise displays to create an inviting shopping environment and facilitate customer decision-making.
- Collaborated with team members to restock shelves and manage inventory levels.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Crestview High School
Crestview, FLSkills
- Equipment operation
- Safety compliance
- Time management
- Conflict resolution
- Ramp operation expertise
- Baggage handling
- Inclement weather tolerance
- Adaptable availability
- Security awareness
- Team leadership
- Team coordination
References
References available upon request.
Timeline
Ramp Agent
Southwest Airlines, SWA
05.2022 - Current
Ramp Supervisor
Unifi
01.2018 - 05.2022
Retail Sales Associate
Academy Sports and Outdoors
09.2016 - 12.2017
Crestview High School