Carletha Waters
Mount Juliet
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Production Technician
Thermo Fisher
Lebanon, TN
01.2026 - Current
- Operated and maintained production equipment to ensure high-quality output.
- Collaborated with team members to optimize manufacturing processes.
- Monitored production lines for efficiency and safety compliance.
- Conducted routine quality checks to uphold product standards.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Documented production activities and completed necessary reports accurately.
Customer Service Representative
Cash Express, LLC
Old Hickory,TN
03.2024 - 01.2026
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of services to provide informed recommendations.
- Collaborated with team members to enhance customer satisfaction.
- Trained new staff on customer service protocols and procedures.
- Analyzed customer feedback to identify trends and areas for improvement.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Data Entry Clerk
CEVA Logistics Inc.
Lebanon, TN
04.2015 - 03.2019
- Operated and maintained production equipment to ensure high-quality output.
- Collaborated with team members to optimize manufacturing processes.
- Monitored production lines for efficiency and safety compliance.
- Conducted routine quality checks to uphold product standards.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Documented production activities and completed necessary reports accurately.
Inventory Specialist
Ryder Logistics
Antioch, TN
06.2023 - 02.2024
- Monitored inventory levels to ensure accurate stock availability and minimize discrepancies.
- Utilized inventory management software to track shipments and manage stock movements efficiently.
- Conducted regular audits of inventory to verify accuracy and adherence to established procedures.
- Collaborated with team members to streamline inventory processes, enhancing overall operational efficiency.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Data Entry Clerk
Pathgroup Labs
Donelson, TN
06.2019 - 03.2021
- Entered and verified patient data into electronic health records with high accuracy.
- Assisted in maintaining inventory of laboratory supplies, ensuring timely replenishment.
- Processed incoming lab results and updated databases accordingly for efficient tracking.
- Collaborated with team members to streamline data entry processes for improved efficiency.
- Conducted quality checks on entered data to ensure compliance with organizational standards.
- Utilized laboratory information systems to manage and retrieve important data as needed.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Education
High School Diploma -
Lebanon High School
Lebanon, TNSkills
- Testing and troubleshooting
- Quality control
- Machine operation
- Material handling equipment
- Data entry
- Continuous improvement
- Equipment calibration
- OSHA compliance
- Continuous improvement methodologies
- Quality control analysis
- ISO standards compliance
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Fast typing speed
- Customer Service-oriented
- Independent worker
- Maintains confidentiality
- Document scanning
- Administrative support
Timeline
Production Technician
Thermo Fisher
01.2026 - Current
Customer Service Representative
Cash Express, LLC
03.2024 - 01.2026
Inventory Specialist
Ryder Logistics
06.2023 - 02.2024
Data Entry Clerk
Pathgroup Labs
06.2019 - 03.2021
Data Entry Clerk
CEVA Logistics Inc.
04.2015 - 03.2019
High School Diploma -
Lebanon High School