Carlethia Strickland
Memphis
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
9
9
years of professional experience
Work History
Cashier
Tasty chicken LLC
Memphis
10.2023 - 02.2025
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing and restocking equipment and supplies.
- Delivered high level of customer service to patrons using active listening and engagement skills.
General Warehouse Associate
Select Staffing Agency
Memphis
05.2020 - 09.2023
- Provided assistance to other departments when needed such as helping unload truck deliveries.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted testing of software and systems to ensure quality and reliability.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Non-Emergency Transportation Driver
Dum Dums Transportation Service
Memphis
07.2016 - 03.2020
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Ensured that all scheduled trips were completed in a timely manner.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Logged deliveries, drop-off times and special conditions in company system.
- Provided assistance to passengers when loading or unloading personal items from vehicles.
Education
BBA - Business Administration And Management
American InterContinental University
Schaumburg, IL07-2028
Skills
- Financial analysis
- Project management
- Supply chain management
- Customer service
- Effective communication
- Time management
- Professionalism and courtesy
- Adaptability
- Written and verbal communication
- Inventory control
Timeline
Cashier
Tasty chicken LLC
10.2023 - 02.2025
General Warehouse Associate
Select Staffing Agency
05.2020 - 09.2023
Non-Emergency Transportation Driver
Dum Dums Transportation Service
07.2016 - 03.2020
BBA - Business Administration And Management
American InterContinental University