Carlie Hillhouse
Portland
Summary
Experienced with emergency communication protocols, ensuring timely responses and accurate information dissemination. Utilizes advanced multitasking abilities to manage multiple communication channels efficiently. Knowledge of maintaining composure in high-stress situations, ensuring reliable and effective communication.
Overview
7
7
years of professional experience
Work History
Telecommunicator
Sumner County Emergency Communications Center
06.2024 - Current
- Coordinated communication between public safety agencies during critical incidents.
- Utilized Computer-Aided Dispatch (CAD) software for real-time tracking and resource allocation.
- Monitored radio communications to ensure clear and effective information exchange among responders.
- Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
Medical Scribe
Med-Scribe
08.2021 - Current
- Ensured accurate documentation of HPI, enhancing patient care continuity and communication among staff.
- Conducted thorough ROS, identifying potential health issues for comprehensive patient evaluations.
- Performed detailed Physical Exams, supporting timely and informed medical decision-making in the ED.
- Assisted with various Procedures, documenting steps and outcomes to facilitate quality patient care.
- Collaborated with healthcare providers to streamline documentation processes and improve efficiency in the ED.
- Maintained patient confidentiality while adhering to HIPAA regulations during documentation activities.
- Supported medical professionals by preparing patient charts for efficient review and treatment planning.
Physician Extender
Middle Tennessee Pulmonary
11.2021 - 08.2024
- Enhanced patient care plans by collaborating closely with physicians and staff.
- Streamlined clinic workflow through efficient management of patient appointment scheduling.
- Ensured confidentiality and accessibility of patient records for authorized personnel.
- Conducted comprehensive assessments, improving patient history-taking accuracy and thoroughness.
Medical Scribe
Scribe-America
10.2018 - 07.2021
- Responsible for charting HPI, ROS, Physical Exam, Procedures, ED course, and phone calls.
Medical Scribe
Lamar Medical Clinic
02.2020 - 04.2020
Education
Associates of Arts -
ITAWAMBA COMMUNITY COLLEGE
Fulton, MS05.2017
High School Diploma - undefined
AMORY HIGH SCHOOL
Amory, MS05.2015
Skills
- Chart organization
- Medical Terminology
- Documentation Skills
- Emergency Department Charting Experience
- Clinic Charting Experience
- Inbound customer service
- Stress tolerance
- Typing speed
- Information gathering
- Teamwork and collaboration
- Quick thinking
- Time management
- Multitasking
- Reliability
Timeline
Telecommunicator
Sumner County Emergency Communications Center
06.2024 - Current
Physician Extender
Middle Tennessee Pulmonary
11.2021 - 08.2024
Medical Scribe
Med-Scribe
08.2021 - Current
Medical Scribe
Lamar Medical Clinic
02.2020 - 04.2020
Medical Scribe
Scribe-America
10.2018 - 07.2021
High School Diploma - undefined
AMORY HIGH SCHOOL
Associates of Arts -
ITAWAMBA COMMUNITY COLLEGE