Carlos Robinson
Cordova
Summary
Dynamic Shop Manager at DLC TRUCKING with a proven track record in optimizing operations and enhancing customer satisfaction. Skilled in equipment maintenance and customer engagement, I excel at problem-solving and motivating teams to achieve continuous improvement. Committed to driving efficiency and delivering exceptional service in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Shop Manager
DLC TRUCKING
Memphis
05.2022 - Current
- Anticipated customer demand to determine pricing models or credit conditions for goods or services.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Drove company vehicles to transport tools, equipment and supplies to and from work sites.
- Installed new parts in accordance with manufacturer's instructions or engineering drawings.
Laborer Helper
Coverta Kiln
Memphis
01.2009 - 08.2015
- Completed minor torch ups with MIG welders.
- Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
- Operated equipment with strong focus on safety and ground communication.
- Followed safety procedures with equipment to prevent injuries and accomplish tasks on time.
- Test welded surfaces to evaluate strength of joints.
- Check for proper fit of parts before beginning any welding operation.
Education
GED -
Frayser High School
Memphis, TN08-2013
Skills
- Customer service
- Equipment maintenance
- Vehicle transport
- Task delegation
- Customer engagement
- Employee motivation
- Problem-solving
- Continuous improvement
- Excellent communication
- Multitasking
- Punctuality
- Hardworking
- Self-motivation
Affiliations
- Community Engagement
- Family Orientated
Timeline
Shop Manager
DLC TRUCKING
05.2022 - Current
Laborer Helper
Coverta Kiln
01.2009 - 08.2015
GED -
Frayser High School
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