Carly Hoy
Goodlettsville
Summary
Being a Salon Director has been the most recent and most fulfilling position I have held in my professional career. I have experience in almost every category of management and enjoy learning new skills to exceed my employer's expectations. I thrive off constructive criticism and always want to aim for perfection in the workplace.
Overview
4
4
years of professional experience
Work History
Salon Director
STC Partners
01.2021 - Current
- Trained and mentored staff in products, services, and selling techniques to boost sales along with staff confidence.
- Provided staff with weekly reviews to keep them on track with their daily and monthly sales along with face-to-face individual meetings to review overall job performance when required.
- Conducted interviews and hired staff who would fit the position and benefit the salon.
- Ensured the overall cleanliness of the salon was top tier for client satisfaction.
- Conducted daily and monthly inventory as well as stocked shelves.
- Verified required paperwork daily.
- Created new schedules every week with proper coverage in order to have productive service for clients.
- Created relationships with clients on a daily in order to have a welcoming environment.
- Kept a healthy, upbeat environment for my staff!
Tanning Consultant
Sun Tan City Consolidated
01.2020 - 01.2021
- Educated clients on products and services and helped them decided what option is best for them.
- Completed all assigned cleaning duties to ensure the satisfaction of clients throughout my shifts.
- Kept consistent productivity numbers and educated myself on the current promotions offered to maximize my sales.
- Kept myself informed on new products to keep clients excited.
Barista
Kroger
04.2020 - 12.2020
- Provided customer with a positive environment while taking their order.
- Ensured customer satisfaction through making their drink/food item correct the first time.
- Maintained a clean and sanitized environment for customers and my coworkers.
- Helped stock cups, milks, and other necessary items to ensure a well ran shift.
- Created a strong relationship with customers and remembered specific orders.
Education
High School Diploma -
Greenbrier High School
Greenbrier, TN06.2020
Skills
- Inventory Control
- Staff Scheduling
- Employee Retention
- Customer Service
- Sales
- Payroll
- Interviewing and Hiring
- Revenue Growth
- Salon Maintenance
- Employee Performance Evaluations
Timeline
Salon Director
STC Partners
01.2021 - Current
Barista
Kroger
04.2020 - 12.2020
Tanning Consultant
Sun Tan City Consolidated
01.2020 - 01.2021
High School Diploma -
Greenbrier High School
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