Caroline Jay
College Grove
Summary
Dedicated crew leader lends several years experience to overseeing team communication, skills management, and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.
Overview
5
5
years of professional experience
Work History
Crew Leader
AMC Theatres
Cool Springs
05.2022 - Current
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
- Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
- Coordinated with vendors for repairs or replacements of any damaged equipment.
Engagement Lead
Old Navy
Cool Springs
04.2021 - 11.2021
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
Sales Associate
Aerie By American Eagle
Cool Springs
09.2020 - 02.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
High School Diploma -
Franklin High School
Franklin05-2023
Some College (No Degree) - Pre Allied Health (Radiology Technician)
Columbia State Community College
FranklinSkills
- Inventory management
- Employee training
- Equipment maintenance
- Team building
- Emergency response
- Time management
- Problem solving
- Vendor coordination
- Customer service
Timeline
Crew Leader
AMC Theatres
05.2022 - Current
Engagement Lead
Old Navy
04.2021 - 11.2021
Sales Associate
Aerie By American Eagle
09.2020 - 02.2021
High School Diploma -
Franklin High School
Some College (No Degree) - Pre Allied Health (Radiology Technician)
Columbia State Community College
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