Carolyn Moore
Memphis
Summary
Accomplished Automotive Title Clerk with a proven track record at Ride Rite Memphis, excelling in accuracy and precision. Skilled in title processing and file management, I significantly expedited the title transfer process. Demonstrated expertise in documentation review and a knack for resolving billing discrepancies, ensuring a high level of client satisfaction.
Overview
41
41
years of professional experience
Work History
Automotive Title Clerk
Ride Rite Memphis
08.2018 - Current
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
Alarm Monitoring Specialists
Securitas Security
01.2016 - 07.2018
- Enhanced monitoring accuracy by implementing advanced data analysis techniques and tools.
- Evaluated system performance by conducting routine checks and maintenance tasks.
- Spearheaded projects aimed at improving the overall effectiveness of the organization''s monitoring capabilities while reducing costs associated with manual operations or outdated technology usage.
- Designed and implemented quality control measures to maintain high standards of monitoring services.
- Developed customized monitoring strategies for clients, ensuring tailored solutions to meet specific needs.
Claims Processor
Sedgwick
03.2015 - 12.2015
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
- Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Managed large volume of medical claims on daily basis.
Security Guard
Guardsmark Security
08.2013 - 02.2015
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Revenue Billing Agent
FedEx
03.1984 - 05.2013
- Achieved a high level of accuracy in invoice preparation through meticulous attention to detail and careful data entry.
- Reduced late payments by sending timely reminders to clients with outstanding balances.
- Managed multiple priorities simultaneously during peak times without compromising quality or timeliness of work delivery.
- Improved billing accuracy by conducting thorough reviews of invoices and account statements.
- Dealt with problems with calm and professionalism to deliver optimal resolutions.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
Education
High School Diploma -
Northside High School
Memphis, TN05-1980
Skills
- Title processing
- File management
- Accuracy and precision
- Notary public
- Temporary tags
- Documentation review
Timeline
Automotive Title Clerk
Ride Rite Memphis
08.2018 - Current
Alarm Monitoring Specialists
Securitas Security
01.2016 - 07.2018
Claims Processor
Sedgwick
03.2015 - 12.2015
Security Guard
Guardsmark Security
08.2013 - 02.2015
Revenue Billing Agent
FedEx
03.1984 - 05.2013
High School Diploma -
Northside High School
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