Carren P. Harris
Clarksville
Summary
Experienced with team leadership, workflow optimization, and customer satisfaction. Utilizes effective communication and organizational skills to ensure seamless operations. Track record of creating positive work environment and consistently meeting service standards.
Overview
8
8
years of professional experience
Work History
Barista Shift Lead
Dutch Bros
09.2023 - 12.2024
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Participated in ongoing training sessions to stay current with company policies, procedures, and product offerings.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Barista/Bartender
Dancin Boots Enterprises
04.2023 - 07.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Starbucks
02.2020 - 02.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Z-Hotties Café
05.2017 - 09.2019
- Serve our customers a properly crafted drink of their choice with a smile
- While keeping a clean and stocked store, as well as do inventory and open and close stores
Education
High School Diploma -
Challenger High School
01.2013
Skills
- Coffee Experience
- Cash handling proficiency
- Espresso machine operation
- Opening and closing procedures
- Cleaning Experience
- Customer service
- Food Service
- Food Safety
- Food Preparation
- Barista
- Barista training
- POS system operation
Timeline
Barista Shift Lead
Dutch Bros
09.2023 - 12.2024
Barista/Bartender
Dancin Boots Enterprises
04.2023 - 07.2023
Barista
Starbucks
02.2020 - 02.2021
Barista
Z-Hotties Café
05.2017 - 09.2019
High School Diploma -
Challenger High School
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