Carrie Griffin
McMinnville
Summary
Hardworking, compassionate Scheduling Coordinator with strong track record of implementing effective communication skills. Handles tasks effectively and communicates with tact and discretion. Trained in Trauma Informed Care in order to assist clients and their families through difficult circumstances. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
At Home Healthcare
Murfreesboro, TN
03.2024 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Assisted in the Onboarding processes, training in the field, and conducted drug screenings for new hires.
- Increased client satisfaction through timely visit scheduling and proactive management of wait times.
- Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Ensured compliance with labor laws and regulations regarding employee breaks, overtime, and shift length management.
- Assisted with payroll finalizing on the front-end, assuring staff clocked out of shifts properly, and counseled staff regarding missed clocks.
- Supervised over 50 staff members across 2 county offices.
Sales Associate
Carter's
Cookeville, TN
11.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Interventional Psychiatry Technician
Athena Care
Murfreesboro, TN
05.2023 - 03.2024
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Provided therapeutic activities to assist with patient development.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Collaborated closely with mental health professionals with treatment plan implementation.
Resident Assistant
Stones River manor
Murfreesboro, TN
01.2018 - 05.2023
- Assisted Living Facility
- Would assist residents of the facility with bathing and/or other hygiene, using the restroom, with walking back and forth to meals or activities, taking their vital signs, and with anything else that they needed from.
- Sat with them and talk to them to help calm their nerves whenever they were nervous/anxious.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
KROGER
CLICKLIST ASSOCIATE
Cookeville, TN
07.2022 - 10.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Childcare Assistant
Tennessee Tech University
Cookeville, TN
10.2021 - 07.2022
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
Resident Assistant
Living, Assisted
Cookeville, TN
06.2021 - 01.2022
- Living Facility
- Worked night shift for 12 hours
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Maintained clean, safe, and well-organized patient environment.
- Assisted Pt's to meals and back to their rooms.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
Private Duty Caregiver
Private Duty
Cookeville
01.2017 - 01.2019
- Private company
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Child Development And Family Relations - Human Ecology
Tennessee Technological University
Cookeville, TN05-2023
High School Diploma -
Cannon County High School
Woodbury, TN05-2018
Skills
- Great communicator
- Telephone etiquette
- Customer service and support
- Proficient in Excel, Word, Outlook, Powerpoint
- Multitasking and organization
- Time management skills
- Onboarding processes
- Problem-solving
Timeline
Scheduling Coordinator
At Home Healthcare
03.2024 - Current
Interventional Psychiatry Technician
Athena Care
05.2023 - 03.2024
Sales Associate
Carter's
11.2022 - 05.2024
KROGER
CLICKLIST ASSOCIATE
07.2022 - 10.2022
Childcare Assistant
Tennessee Tech University
10.2021 - 07.2022
Resident Assistant
Living, Assisted
06.2021 - 01.2022
Resident Assistant
Stones River manor
01.2018 - 05.2023
Private Duty Caregiver
Private Duty
01.2017 - 01.2019
High School Diploma -
Cannon County High School
Child Development And Family Relations - Human Ecology
Tennessee Technological University