Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Carrika Washington

BOYS & GIRLS CLUBS OF SOUTH CENTRAL
Columbia
10
years of professional experience

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Work History

Director Impact & Outcomes

11 Months
BOYS & GIRLS CLUBS OF SOUTH CENTRAL | 08.2025 - 07.2026
  • Lead program strategy and implementation across multiple sites, ensuring alignment with organizational goals and high-quality youth development outcomes
  • Oversee data management systems (Daxko, surveys, assessments) to track attendance, engagement, and program effectiveness
  • Analyze key performance indicators and provide actionable insights to improve program delivery and organizational impact
  • Manage grant compliance by monitoring deliverables, timelines, and reporting requirements for multiple funding sources
  • Support and coach site directors and staff to strengthen program execution, accountability, and consistency across locations
  • Develop and implement core operational processes, improving efficiency and standardization across programs
  • Coordinate cross-functional initiatives, including summer programming, teen center restructuring, and workforce readiness programs
  • Build and maintain partnerships with schools, community organizations, and business partners to expand opportunities for youth
  • Create tracking tools, dashboards, and reporting systems to support leadership decision-making
  • Ensure accurate documentation and timely completion of assessments, surveys, and compliance requirements

Unit Director

5 Years 10 Months
Boys & Girls Clubs of South Central | 10.2019 - 08.2025
  • Oversaw two after-school program locations, directly impacting 150+ members and managing a team of 16 staff.
  • Streamlined operations at Wayne Street locations by implementing inventory systems, optimizing appraisal processes, and setting performance goals, increasing staff productivity by 20%
  • Recruited and developed frontline staff through tailored training programs, leading to a 15% improvement in retention rates
  • Facilitated bi-weekly staff meetings to align team goals, foster collaboration, and address performance metrics
  • Established strong parent engagement strategies, resolving 95% of concerns during quarterly meetings and increasing satisfaction scores
  • Managed financial resources by co-developing the Unit budget, reducing expenses by 10% through cost-saving initiatives

Sales Associate

4 Months
Belk Department Store | 12.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Program Outcome Director

2 Years 11 Months
Boys & Girls Clubs | 05.2016 - 04.2019
  • Prepared weekly staff schedules and program materials across multiple sites
  • Trained and mentored staff to deliver quality educational programs
  • Conducted program observations and ensured compliance with grant requirements
  • Collaborated with community partners to address issues like teen opioid prevention
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

Program Director

2 Years 11 Months
Boys & Girls Clubs | 05.2016 - 04.2019
  • Managed program scheduling, attendance records, and material preparation
  • Acted as liaison between parents, schools, and the community
  • Planned fundraisers and supervised staff implementation of national programs
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.

Education

AAS - Business Management

Columbia State Community College | Columbia | 05-2027

HIGH SCHOOL

COLUMBIA CENTRAL HIGH School | Columbia, TN | 05-2003

Skills

PR/First Aid Certified
Adverse Childhood Experience (ACE) Training
Youth Program Quality Assessment (YPQA) Basics
Mental Health First Aid Instructor
TECTA Certification
2024- BGCA- Culture of Safety Award for the entire Nation.
2022- BGCA- Train the Trainer Award- for excellence in developing trainers in the Movement
2021- BGCA/The Professional Association- Set the Pace Award- most innovative chapter in the
2019- BGCA- Program Honor Award- Academic Success- Top Academic Success Program in the Nation.
CDA Credentials
Recognized with the NAACP Service Excellence Award for outstanding service
Strategic planning
Decision-making

Interests

Board Member
Habitat of Humanity
2023-2024
Board Member
Bright Apple
2024-Present
Junior League Member

Timeline

Director Impact & Outcomes

BOYS & GIRLS CLUBS OF SOUTH CENTRAL
08.2025 - 07.2026Read More

Sales Associate

Belk Department Store
12.2024 - 04.2025Read More

Unit Director

Boys & Girls Clubs of South Central
10.2019 - 08.2025Read More

Program Outcome Director

Boys & Girls Clubs
05.2016 - 04.2019Read More

Program Director

Boys & Girls Clubs
05.2016 - 04.2019Read More

COLUMBIA CENTRAL HIGH School

HIGH SCHOOL
Read More

Columbia State Community College

AAS from Business Management
Read More
Carrika Washington