Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carson Perry

Hendersonville

Summary

Strategic and passionate professional with a proven record of leading successful operations, building high-performing teams, and developing innovative programs that drive engagement and growth. Expert in budget management, staff development, and operational excellence with a strong commitment to safety, customer satisfaction, and community partnerships. Recognized for fostering a culture of excellence and collaboration across all levels of the organization.

Overview

8
8
years of professional experience

Work History

Director of Operations - Aquatics

YMCA of Greater Nashville Area
04.2024 - Current


  • Directed full-scale operations over aquatics department including management of three pools, swim lessons, lifeguard programs, competitive teams, family swim, facility rentals, and community partnerships.
  • Indirectly oversaw staff of 290 employees, directly oversaw, recruited, hired, and trained staff of 100 active employees, 15 team managers, and one supervising Coordinator.
  • Managed departmental budget of 750k, consistently meeting or exceeding goals for revenue through program enrollment and membership growth.
  • Developed and launched innovative aquatics programs that improved member engagement.
  • Implemented ongoing staff training, in-service audits, and emergency action procedures, reducing risk and improving emergency preparedness facility wide.
  • Partnered with membership and marketing teams to drive enrollment through targeted outreach, community events, and digital promotion.
  • Served on branch leadership team, focused on customer satisfaction, meeting set metrics, business future growth.
  • Provided full operational oversight over facility during “manager-on-duty” shifts.

Key Accomplishments:

  • Increased swim team engagement, resulting in record-breaking program revenue in 2025.
  • Boosted staff recruitment and retention through culture-building initiatives and enhanced training programs.
  • Achieved a 7% increase in swim lesson revenue ’24-’25.
  • Successfully led department through large-scale facility construction projects both in 2024 (120k) and 2025 (470k) while maintaining program quality and safety standards.

Swim Team Coach

Rutherford County School System
08.2019 - 03.2022
  • Coached high school level team of 60 student-athletes in swimming and strength conditioning as they attempted to qualify for the annual Tennessee Regional and State Championship Meets
  • Managed team budget
  • Evaluated athlete skill level, developed strategic training programs to enhance performance, and built practice sessions to boost athletic abilities and teamwork
  • Mentored and provided direction to all skill levels, from the beginner to the advanced student, helping athletes meet post-graduate goals in and out of the water
  • Helped lead team to multiple consecutive county and district team championships
  • Led approximately 25 student-athletes annually to attaining qualifying standards for the Tennessee State Swimming Championship Meet
  • Coached and mentored one state champion student-athlete and the programs first ever 'Swimmer of the Year' award for the state of Tennessee
  • Guided more than 10 student-athletes to earning collegiate swimming scholarships
  • Maintained open communication with students, parents, and guardians regarding schedules, team updates, team events, swim meet registration and planning, cultivating a collaborative environment
  • Worked closely with school staff and other coaches within the campus to maintain swim team success

Aquatics Graduate Assistant

University of Tennessee
05.2017 - 08.2019
  • Recruited, hired, trained, scheduled, supervised, and evaluated staff of 80 undergraduate student employees whose primary responsibility consisted of managing university recreational aquatic facilities and programming
  • Planned, organized, and executed public swim lesson program that served approximately 300 participants annually
  • Established a strategic plan for recruitment and retention of aquatics employees based on requirements for excellence within the department
  • Developed trainings and educational programs related to water-safety and leisurely activity for campus recreation members and employees
  • Actively participated in the recruitment and hiring of coordinator and director positions within the recreation department
  • Completed American Red Cross First Aid/CPR/AED Instructor Certification and American Red Cross Lifeguard Instructor Certification (2017)

Housing Director

University of Tennessee, Knoxville
07.2018 - 08.2019
  • Supervised and managed living accommodations for more than 35 students in on-campus fraternity chapter and ensured university guidelines were upheld
  • Mentored 150 undergraduate students related to their academic and career aspirations
  • Supervised and managed contracted staff from various business ventures including facility maintenance and utilities, housekeeping, and dietary

Tennessee Fund Volunteer

University on Tennessee
06.2017 - 08.2018
  • Communicated directly with alumni, community supporters, and Tennessee Fund staff members in gathering, managing, and allocating athletic fund donations

Education

Master of Science - Sports Management

University of Tennessee
Knoxville, TN
05-2019

Bachelor of Science - Business Administration

University of Tennessee - Martin
Martin, TN
05-2017

Skills

  • Operations Management
  • Budget & Fiscal Oversight
  • Program Development & Expansion
  • Team Leadership & Staff Training
  • Customer Engagement & Retention
  • Strategic planning

Accomplishments

  • Earned United States Army Officer Candidate School Contract (2023)
  • Earned United States Navy Seal Training Contract (2023)
  • Certified Instructor for American Red Cross Lifeguarding, CPR/AED/First Aid/Oxygen Administration
  • I Hear You: Service with Care (Training Course 2025)
  • Diversity, Inclusion & Global Engagement (Training Course 2025)
  • Cause & Culture (Training Course 2025)
  • Mental Health First Aid Certified (Training Course 2024)
  • Living Our Cause for Frontline Leaders (Training Course 2025)
  • Introduction to Fiscal Management (Training Course 2025)
  • Volunteerism: Activating Community to Advance Our Cause (Training Course 2025)

Timeline

Director of Operations - Aquatics

YMCA of Greater Nashville Area
04.2024 - Current

Swim Team Coach

Rutherford County School System
08.2019 - 03.2022

Housing Director

University of Tennessee, Knoxville
07.2018 - 08.2019

Tennessee Fund Volunteer

University on Tennessee
06.2017 - 08.2018

Aquatics Graduate Assistant

University of Tennessee
05.2017 - 08.2019

Master of Science - Sports Management

University of Tennessee

Bachelor of Science - Business Administration

University of Tennessee - Martin
Carson Perry