
Results-driven aquatics manager with a proven record of leading safe, efficient, and community-focused aquatic operations. Skilled in staff recruitment, training, and supervision, as well as program development, facility maintenance, and budget management. Currently oversee all aquatic facilities and programming for the City of Columbia, TN , ensuring high standards of safety, service, and engagement for patrons of all ages. Experienced in developing inclusive swim programs, managing large teams, and coordinating cross-departmental initiatives that improve operational performance and community satisfaction. Licensed to instruct under national safety standards, with a commitment to fostering professional growth and maintaining excellence in every aspect of facility operations.
• Managed daily aquatic operations, including staff supervision and shift oversight as well as staff schedule creation
• Ensured compliance with Jeff Ellis & Associates ILTP standards for safety and emergency readiness
• Responded to incidents and coordinated emergency protocols and reporting
• Facilitated in-service trainings and monitored guard performance and professionalism
• Maintained water quality and cleanliness standards in partnership with maintenance staff
• Provided a high level of customer service while supporting a safe and welcoming environment for all patrons
• Supervised lifeguard teams and managed daily deck operations in accordance with facility standards
• Responded to emergencies and ensured accurate documentation and debriefing per organization protocol
• Conducted safety audits, readiness drills, and skill refreshers to maintain staff performance
• Assisted in onboarding and mentoring new guards, promoting compliance with facility and organization expectations
• Communicated with aquatic management to support scheduling, training, and operational needs
• Promoted guest safety and ensured a positive experience for all patrons
• Supervised lifeguard teams during operational hours and led on-deck decision-making
• Coordinated staff rotations and monitored guard performance and readiness
• Responded to and managed emergencies, ensuring safety and health protocols were followed
• Supported training and onboarding of new staff members in facility procedures and operations
• Collaborated with facility leadership to uphold safety, cleanliness, and guest service standards
• Supported the Head Lifeguard in shift supervision and lifeguard rotation management
• Maintained constant surveillance and enforced policies and safety protocols
• Assisted in emergency response and incident documentation according to facility guidelines
• Participated in in-service training to maintain lifeguard certification and promote team preparedness
• Promoted a proactive safety culture and effective team communication on deck
• Monitored patron activity and enforced safety rules in accordance with safety and health standards
• Performed rescues, first aid, and CPR as needed during emergency situations
• Participated in ongoing in-service training to maintain lifeguard certification and skill readiness
• Conducted daily safety checks and contributed to maintaining a clean, hazard-free pool deck
• Supported the facility’s commitment to exceptional guest service and operational safety