Adaptable individual with a versatile background in emergency response and customer service. Known for strong teamwork and problem-solving skills, committed to maintaining safety and delivering exceptional service in every role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Knoxville
02.2026 - Current
Operated delivery vehicles safely across various weather conditions.
Loaded and unloaded packages efficiently at designated locations.
Followed predefined routes to ensure timely deliveries.
Communicated with dispatch regarding delivery issues and delays.
Provided exceptional customer service during package handoffs.
Adhered to safety regulations and company policies consistently.
Received daily instructions and route assignments from dispatch.
Navigated routes using map programs and GPS systems.
Firefighter
Clinton Fire Department
Clinton
06.2023 - 06.2024
Responded immediately to alarms for fires, vehicle accidents, and other emergencies.
Assisted in assessing situations on-site and providing necessary medical aid.
Collaborated with team members during training drills to enhance emergency response skills.
Supported investigations of fire incidents to identify causes and prevention strategies.
Maintained accurate records of incidents, equipment, and training activities.
Communicated effectively with crew members while performing tasks in high-pressure environments.
Participated in training exercises to sustain proficiency in fire suppression tactics.
Team Member
Planet Fitness Gym
Oak Ridge
06.2022 - 08.2023
Assisted members with equipment usage and addressed fitness inquiries efficiently.
Maintained gym facilities' cleanliness and equipment organization to enhance member experience.
Supported front desk operations by checking in members and handling payment transactions.
Engaged with members to cultivate a welcoming, inclusive gym environment.
Educated members on club policies, services, and wellness resources effectively.
Operated cash registers to accurately process customer payments.
Greeted customers warmly upon store entry, ensuring a positive first impression.
Executed opening and closing duties, including setting up displays, restocking items, and cleaning sales floor.
Lifeguard
Oak Ridge Country Club
Oak Ridge
05.2020 - 05.2022
Responded promptly to emergencies by delivering first aid and rescue assistance.
Conducted constant surveillance of patrons in swimming area to ensure safety.
Monitored pool area for safety hazards, ensuring compliance with safety protocols.
Enforced safety regulations and communicated rules to patrons, promoting a culture of safety and compliance.
Coordinated with team members to optimize operations during peak hours, ensuring effective service and safety.
Cleaned and organized pool facilities, including restrooms and deck areas, to provide a safe and welcoming environment.