Cassaundra Tackett
JOHNSON CITY
Summary
Dynamic professional with experience at ReVIDA Recovery Centers, excelling in case management and client advocacy. Proven ability to enhance patient satisfaction through effective coordination and communication. Skilled in conflict resolution and fostering teamwork, ensuring timely access to services while maintaining a supportive environment for both clients and staff.
Overview
6
6
years of professional experience
Work History
Care Coordinator
ReVIDA Recovery Centers
10.2022 - Current
- Assisted in coordinating patient care plans to enhance service delivery and patient satisfaction.
- Supported interdisciplinary teams in managing patient schedules and appointments effectively.
- Gathered and documented patient information to ensure accurate communication among healthcare providers.
- Facilitated referrals to specialists, ensuring timely access to necessary services for patients.
- Participated in team meetings to discuss case management strategies and improve overall care coordination efforts.
Barn Staff Member
WF Stables
08.2023 - Current
- Managed feeding. cleaning of facility, and other tasks for horses, ensuring needs were consistently met.
- Contributed to a positive work environment by fostering teamwork among staff members.
Direct Care Worker
Comprehensive Community Services
12.2021 - 09.2022
- Developed personalized care plans in collaboration with multidisciplinary teams to address individual needs.
- Monitored client behavior and reported changes to ensure timely interventions and support.
- Trained new staff on best practices for client engagement and safety protocols.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Barista/General Staff Member
Metz
08.2019 - 12.2021
- Managed inventory levels to ensure availability of fresh ingredients and supplies.
- Trained new staff on espresso preparation and customer service protocols.
- Implemented efficient workflows to enhance order processing speed during peak hours.
Education
Master of Arts - Clinical Mental Health Counseling
University of Phoenix
Tempe, AZ05-2026
Bachelor of Arts - Social Work
King University
Bristol, TN12-2021
Skills
- Case management
- Client advocacy
- Conflict resolution
- Efficient under pressure
- Multidisciplinary team collaboration
Timeline
Barn Staff Member
WF Stables
08.2023 - Current
Care Coordinator
ReVIDA Recovery Centers
10.2022 - Current
Direct Care Worker
Comprehensive Community Services
12.2021 - 09.2022
Barista/General Staff Member
Metz
08.2019 - 12.2021
Master of Arts - Clinical Mental Health Counseling
University of Phoenix
Bachelor of Arts - Social Work
King University
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