Catherine Seay
Lebanon
Summary
Efficient Sales Leader experienced in managing challenging situations and enhancing customer satisfaction through actionable solutions. Drove revenue growth by converting sales and fostering engaging face-to-face interactions with customers.
Overview
3
3
years of professional experience
Work History
Team Lead Sales Associate
Dollar General
Lebanon
03.2025 - Current
- Led team in daily sales operations and customer service, enhancing customer satisfaction and sales performance.
- Trained new associates on store policies and sales techniques, improving onboarding efficiency and team readiness.
- Assisted customers in locating products and handling inquiries.
- Daily cash handling and safe counts
- Executed deposit drop-offs, ensuring timely processing of funds and maintaining financial accuracy.
Team Lead Sales Associate
Big Lots, llc
Lebanon
01.2023 - 02.2025
- Led team in daily sales operations and customer service tasks.
- Trained new associates on store policies and sales techniques.
- Assisted customers in locating products and handling inquiries.
Education
General Education Diploma
Nashville, TNSkills
- Sales techniques
- Customer service
- Team leadership
- Inventory management
- Cash handling
Timeline
Team Lead Sales Associate
Dollar General
03.2025 - Current
Team Lead Sales Associate
Big Lots, llc
01.2023 - 02.2025
General Education Diploma