Jereece McKee

Deliver individualized haircuts and color design, focusing on client preferences and needs.

Provide knowledge of hair care products enhancing client retail experience.

Adhere to TN State Board protocols to ensure client safety during services.

Provided excellent customer service answering phones, greeting visitors, collecting information for insurance quotes, answering billing questions, arranging appointments.

Prepared professional business correspondence including letters of insurance premium reminders which supported policy holder retention.

Trained Front Line Staff and Program Directors to use YMCA software.

Set up all new memberships and billing.

Maintained all billing records.

Produced all Daily, Weekly, and Monthly reports for Middle TN Metro Office.

Processed YMCA sliding scale applications.

Corresponded with donors supporting YMCA sliding scale opportunity.