Cecelia Cameron
Hixson
Summary
Licensed Master Social Worker with a strong foundation in behavioral health, crisis intervention, and multidisciplinary collaboration, transitioning into Human Resources. Experienced in employee relations, conflict resolution, compliance, and program coordination within high-pressure environments. Proven ability to manage complex cases, de-escalate conflict, and support organizational goals through effective communication and structured problem-solving.
Overview
3
3
years of professional experience
Work History
Licensed Master Social Worker
Erlanger
Chattanooga
10.2024 - Current
- Conduct comprehensive risk and behavioral assessments, ensuring compliance with organizational and regulatory standards.
- Coordinate cross-functional care planning with medical teams, improving service delivery and operational efficiency.
- Serve as a liaison between patients, families, and multidisciplinary teams, strengthening communication and conflict resolution outcomes.
- Connect individuals to internal and external resources, supporting equitable access and continuity of care.
- Deliver crisis intervention services, utilizing de-escalation strategies aligned with workplace safety and incident response protocols.
Behavioral Health Liaison (Correctional Setting)
Helen Ross McNabb
Chattanooga
08.2024 - 03.2025
- Conducted structured assessments to evaluate behavioral health and substance use trends, informing case planning and service allocation.
- Collaborated with correctional staff and healthcare providers to ensure policy adherence and coordinated care delivery.
- Implemented motivational interviewing techniques to improve engagement, compliance, and program retention rates.
- Responded to crisis situations, applying risk mitigation and safety protocols.
Grad Assistant – Program Support/Facili
University of Tennessee at Chattanooga
Chattanooga
08.2023 - 05.2024
- Developed curriculum and training materials, supporting program standardization and delivery consistency.
- Collaborated with interdisciplinary teams to support program operations and participant outcomes.
- Facilitated structured group sessions, enhancing participant engagement and program effectiveness.
Education
Master of Science -
University of Tennessee At Chattanooga
Chattanooga05-2024
Skills
- Employee Relations & Conflict Resolution
- Policy Compliance & Risk Management
- Case Management & Documentation
- Training & Group Facilitation
- Crisis Intervention & De-escalation
- Cross-Functional Collaboration
- Program Coordination
- Motivational Interviewing
- Data Tracking & Outcome Reporting
Timeline
Licensed Master Social Worker
Erlanger
10.2024 - Current
Behavioral Health Liaison (Correctional Setting)
Helen Ross McNabb
08.2024 - 03.2025
Grad Assistant – Program Support/Facili
University of Tennessee at Chattanooga
08.2023 - 05.2024
Master of Science -
University of Tennessee At Chattanooga