Cecile Lyon
Clarksville
Summary
Driven Commercial Specialist known for productivity and efficiency in task completion. Specialty in inventory management, and customer relationship building. Excels in communication, teamwork, and adaptability, leveraging these soft skills to drive success and meet organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work History
Territory Manager - Sales and Service
AutoZone
Clarksville
09.2025 - Current
- Managed territory operations to ensure customer satisfaction and service quality.
- Developed relationships with customers to enhance loyalty and repeat business.
- Trained and mentored team members on sales techniques and product knowledge.
- Addressed customer inquiries and resolved issues to foster positive experiences.
- Tracked sales performance against established goals and objectives on a weekly basis.
- Identified new business opportunities through networking with existing clients and prospects.
- Managed customer relationships by providing exceptional service, responding to inquiries, resolving complaints and ensuring customer satisfaction.
Commercial Specialist
AutoZone
Clarksville
02.2022 - 09.2025
- Resolved customer complaints promptly and efficiently.
- Managed employee schedules and daily assignments.
- Established relationships with clients through regular communication and follow-ups.
- Assists Commercial sales manger in day to day operations of department.
Cashier
M & M Market
Clarksville
12.2020 - 02.2022
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays and arranged merchandise on counters to promote sales.
- Kept records of purchases, maintained orderly appearance of checkout area, and restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
Forklift Operator
Macys Department Store
Portland
09.2020 - 12.2020
- Moved supplies into position and transported completed products to support fast-paced production.
- Collaborated with team members on various tasks related to storage and transport operations.
- Inspected loads prior to lifting to determine weight distribution and stability.
Server
Stone & Embers
Philo
04.2018 - 11.2018
- Followed health safety guidelines when preparing and serving.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
The Bewildered Pig
Philo
07.2017 - 08.2018
- Followed health safety guidelines when preparing and serving.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Some College (no Degree) - Business
Mendocino College
08.2019 - 02.2020
Anderson Valley Junior-Senior High School
BoonvilleSkills
- Sales
- Stock control
- Customer Relations
- Inventory Management
- Forklift Operation
- Customer Service
- Organizational skills
References
References available upon request.
Timeline
Territory Manager - Sales and Service
AutoZone
09.2025 - Current
Commercial Specialist
AutoZone
02.2022 - 09.2025
Cashier
M & M Market
12.2020 - 02.2022
Forklift Operator
Macys Department Store
09.2020 - 12.2020
Some College (no Degree) - Business
Mendocino College
08.2019 - 02.2020
Server
Stone & Embers
04.2018 - 11.2018
Server
The Bewildered Pig
07.2017 - 08.2018
Anderson Valley Junior-Senior High School