Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cedric Conner Jr

Oakland

Summary

Skilled Process Guide with broad experience in managing and improving complex processes. Strengths lie in problem-solving, project management, and team leadership skills. Known for successfully implementing operational improvements that increase efficiency and enhance quality. Have consistently made significant impacts on previous workplaces through innovative process enhancements.

Resourceful Process Guide known for high productivity and efficient task completion. Possess specialized skills in workflow optimization, quality control, and team coordination. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and continuous improvement in fast-paced environments.

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Process Guide

Amazon
Byhalia
06.2024 - Current
  • Guided associates in daily operations and ensured adherence to safety protocols.
  • Assisted in training new team members on process workflows and best practices.
  • Monitored inventory levels and reported discrepancies to management for resolution.
  • Operated warehouse equipment safely and efficiently as needed during peak times.
  • Conducted regular inspections of work areas to maintain cleanliness and organization.
  • Supported the implementation of new procedures to improve service quality and speed.
  • Communicated effectively with cross-functional teams to resolve operational challenges.
  • Identified areas of process improvement and recommended solutions.
  • Communicated effectively with staff at all levels regarding process updates.
  • Trained personnel on newly implemented processes or updated existing ones.
  • Monitored progress of workflows against established timelines and deadlines.
  • Ensured that all documents related to process activities were up-to-date.
  • Documented changes made during the implementation phase of projects.
  • Analyzed data to identify trends in customer service issues.
  • Monitored employee productivity to provide constructive feedback and coaching.

Module Lead

Walmart
Collierville
01.2023 - 01.2024
  • Led project teams to streamline inventory management processes.
  • Collaborated with cross-functional teams to enhance customer service initiatives.
  • Trained and mentored junior staff on best practices and operational procedures.
  • Analyzed workflow inefficiencies to recommend process improvements.
  • Facilitated regular meetings to discuss project updates and team performance.
  • Ensured compliance with safety regulations and company policies during operations.
  • Managed scheduling and resource allocation for optimal team productivity.
  • Collaborated with engineers to produce timelines, production roadmaps, and scenario plans.
  • Guided personnel on overall project direction and alignment with prescribed business goals.
  • Devised technology-based solutions to meet range of operational needs.
  • Built systems for multi-site deployment environments by incorporating characteristics of network architecture and available support systems.
  • Participated in designing diagnostics and quality assurance frameworks to analyze completed solutions.
  • Determined budgetary requirements for bids, project planning, and significant operational changes.
  • Drafted high-level project outlines and documentation for distribution to internal participants and external stakeholders.

Education

Bachelor of Arts - Criminal Justice

Southern New Hampshire University
Hooksett, NH
01.2025 - 05.2026

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
01.2025 - 05.2026

Associate of Arts - Culinary Arts

Remington College
Memphis, TN
08.2024 - 10.2025

Fayette Ware High School
Somerville, TN

Skills

  • Team collaboration
  • Project management
  • Customer service
  • Data analysis
  • Lean six sigma
  • Coaching and mentoring
  • Innovation and creativity
  • Feedback management
  • Compliance management
  • Policy and procedure development
  • Documentation and reporting
  • Processes and procedures
  • Public speaking
  • Decision-making
  • [Software] experience
  • Business administration
  • Relationship building
  • Policy enforcement
  • Employee training
  • Process improvement
  • Inventory management
  • Conflict resolution
  • Safety compliance
  • Process mapping
  • Workflow optimization

Timeline

Bachelor of Arts - Criminal Justice

Southern New Hampshire University
01.2025 - 05.2026

Bachelor of Arts - Psychology

Southern New Hampshire University
01.2025 - 05.2026

Associate of Arts - Culinary Arts

Remington College
08.2024 - 10.2025

Process Guide

Amazon
06.2024 - Current

Module Lead

Walmart
01.2023 - 01.2024

Fayette Ware High School
Cedric Conner Jr