Ceonsaye Peterson
Memphis
Summary
Certified Phlebotomy Technician with hands-on clinical training completed through Southwest Tennessee Community College and Methodist South Hospital (Mid South). Skilled in venipuncture, capillary puncture, specimen processing, and patient care. Detail-oriented, compassionate, and committed to maintaining safety and accuracy in fast-paced healthcare environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Caregiver
mid south senior care
Memphis
01.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided companionship, emotional support, and social interaction to enhance well-being.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Collaborated with family members to develop personalized care plans for clients.
- Coordinated transportation for clients to medical appointments and social events.
- Documented care provided, ensuring accurate records for compliance and review.
Phlebotomy Technician
Methodist South Hospital
Memphis
03.2025 - 07.2025
- Executed venipuncture and capillary collections to ensure accurate diagnostic results
- Processed and labeled specimens to facilitate timely laboratory analysis
- Maintained infection control and safety standards
- Delivered professional and compassionate patient care to enhance patient experience
- Completed clinical training at Methodist South Hospital, focusing on patient care and safety protocols.
Chat Support Specialist
Paycom
Memphis
02.2024 - 03.2025
- Provided customer support through live chat for payroll inquiries and issues.
- Provided timely, accurate and professional customer service to all clients.
- Resolved client concerns by effectively utilizing company software and resources.
- Collaborated with team members to improve response times and service quality.
- Handled escalated customer complaints in an appropriate manner.
- Responded to customer inquiries regarding product features, usage, warranty information.
medical support professional
Yescare
Brentwood
01.2024 - 03.2025
- Supported healthcare professionals in delivering quality patient care and support services.
- Coordinated appointment scheduling and follow-up communications to enhance patient engagement.
- Managed medical records and ensured accurate documentation of patient information.
- Collaborated with interdisciplinary teams to enhance patient experience and care quality.
- Provided training to new staff on operational procedures and best practices.
- Managed inventory of medical supplies and ensured timely ordering of replacements.
manager
Burger King
Memphis
11.2023 - 02.2025
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Managed inventory levels and ordered supplies as needed for efficient service.
- Managed inventory levels and ordered supplies to ensure efficient service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Provided leadership during times of organizational change or crisis situations.
- Collaborated with team members to improve operational efficiency and teamwork.
- Trained new staff on service protocols and food safety standards.
- Implemented promotional campaigns to enhance customer engagement and sales.
- Trained employees on additional job positions to maintain coverage of roles.
Education
High School Diploma -
Tennesse Connections Academy
White House, TN05-2024
Phlebotomy Technician Program -
Southwest Tennessee Community College
Memphis, TNSkills
- Venipuncture (adult & geriatric patients)
- Capillary puncture
- Medication administration
- Specimen processing
- Patient assessment
- Infection control
- Patient documentation
- HIPAA compliance
- Compassionate care
Certification
- Phlebotomy Technician Certification
- Medication Administration (Med Pass) Certificate, 02/19/26
- CPR/BLS Certification
Timeline
Caregiver
mid south senior care
01.2026 - Current
Phlebotomy Technician
Methodist South Hospital
03.2025 - 07.2025
Chat Support Specialist
Paycom
02.2024 - 03.2025
medical support professional
Yescare
01.2024 - 03.2025
manager
Burger King
11.2023 - 02.2025
High School Diploma -
Tennesse Connections Academy
Phlebotomy Technician Program -
Southwest Tennessee Community College