Cesar Perez
Memphis
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
1
1
year of professional experience
Work History
Room Host
Memphis Escape Rooms
11.2024 - 04.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, rooms, and additional information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and helping guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Back of House Team Member
McAllister's Deli
08.2024 - 10.2024
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Removed garbage, compost, and recycling, and placed in designated container areas.
Education
High School Diploma -
Compass Midtown
61 N McLean Blvd05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
- Guest relations
- Foreign language skills
- Hospitality and accommodation
- Calm demeanor
- Positive and professional
Timeline
Room Host
Memphis Escape Rooms
11.2024 - 04.2025
Back of House Team Member
McAllister's Deli
08.2024 - 10.2024
High School Diploma -
Compass Midtown
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