Chad Milliman
Knoxville
Summary
Dynamic sales professional with expertise in consultative sales, CRM management, and event execution. Proven ability to drive group sales revenue and enhance customer engagement through effective communication and proactive problem-solving.
Overview
19
19
years of professional experience
Work History
Group Sales Consultant
Regal Cinemas
Knoxville
05.2024 - Current
- Drove group sales revenue by selling group tickets and private auditorium rentals through phone and digital inquiries.
- Applied a consultative sales approach to assess customer needs and recommend appropriate products and experiences.
- Maintained accurate CRM records and managed multiple systems simultaneously to support sales operations.
National Sales and Event Executive
Regal Cinemas
Knoxville
06.2023 - 05.2024
- Generated meeting and event revenue by prospecting new accounts and growing existing Regal business relationships
- Managed the full sales cycle from inquiry through contracts, event execution, billing, and follow-up
- Maintained CRM records and provided exceptional customer service.
Sales Executive
NASCAR SpeedPark Smoky Mountains
Sevierville
06.2022 - 06.2023
- Drove park revenue and attendance by developing, managing, and expanding key accounts
- Built and maintained a strong sales pipeline through proactive prospecting, lead follow-up, and new business development
- Promoted park programs and sponsorship opportunities by building relationships and closing new business
Membership Manager
The Salvation Army Kroc Center
South Bend
02.2020 - 05.2022
- Managed member enrollment processes and maintained accurate membership records.
- Developed member communication strategies to enhance engagement and retention efforts.
- Trained staff on membership management systems and customer service best practices.
Banker
PNC Bank
South Bend
02.2019 - 02.2020
- Managed daily cash transactions and balanced cash drawers.
- Assisted clients with account inquiries and transaction requests.
- Educated customers on banking services and product offerings.
Mortgage Banker
Quicken Loans
Detroit
02.2018 - 12.2018
- Assisted clients in understanding mortgage options and guiding them through applications.
- Managed loan processing tasks to ensure timely submission and compliance with regulations.
- Evaluated client financial documents for accuracy and completeness before loan approval.
Account Manager
Life Time Fitness Inc.
Shelby Township
05.2007 - 11.2017
- Managed client relationships to ensure satisfaction and retention.
- Coordinated with team members to deliver exceptional service experiences.
- Conducted regular follow-ups with clients to assess progress and feedback.
Education
BBA - Marketing
Western Michigan University
Kalamazoo, MI06-2004
Skills
- Group sales
- CRM management
- Consultative sales
- Event execution
- Account prospecting
- Sales pipeline
Timeline
Group Sales Consultant
Regal Cinemas
05.2024 - Current
National Sales and Event Executive
Regal Cinemas
06.2023 - 05.2024
Sales Executive
NASCAR SpeedPark Smoky Mountains
06.2022 - 06.2023
Membership Manager
The Salvation Army Kroc Center
02.2020 - 05.2022
Banker
PNC Bank
02.2019 - 02.2020
Mortgage Banker
Quicken Loans
02.2018 - 12.2018
Account Manager
Life Time Fitness Inc.
05.2007 - 11.2017
BBA - Marketing
Western Michigan University