Professional Summary
Overview
Work History
Education
Skills
Timeline

Chakila Boyle

Confidential
Memphis
8
years of professional experience

Dedicated receptionist with a proven track record of providing exceptional customer service and support. Skilled in managing front desk operations, appointment scheduling, and maintaining organized filing systems. Ready to contribute to a seamless office environment and enhance client satisfaction.

Work History

Receptionist

3 Months
Confidential | 06.2026 - Current
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained organized filing systems for confidential documents and client information.
  • Assisted in coordinating office meetings, preparing agendas, and distributing materials efficiently.
  • Utilized multi-line phone systems to manage incoming calls and direct them appropriately.
  • Supported administrative tasks, including data entry and maintaining office supplies inventory.

Call Center Representative

2 Years 4 Months
AnswerNet | 02.2019 - 06.2021
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained organized filing systems for confidential documents and client information.
  • Assisted in coordinating office meetings, preparing agendas, and distributing materials efficiently.
  • Utilized multi-line phone systems to manage incoming calls and direct them appropriately.
  • Supported administrative tasks, including data entry and maintaining office supplies inventory.

Certified Nursing Assistant

8 Months
NHC | 07.2025 - 03.2026
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained a clean and safe environment in patient care areas.
  • Supported nursing team in implementing care plans effectively.
  • Documented patient information accurately in electronic health records.
  • Trained new staff on protocols and best practices for patient assistance.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Assistant Manager

3 Years 8 Months
Burger King, Daly City | 09.2021 - 05.2025
  • Ensured compliance with health and safety regulations during daily operations.
  • Trained new team members on company standards and customer service protocols.
  • Assisted in managing inventory levels to optimize stock availability and reduce waste.
  • Collaborated with management to implement promotional campaigns, enhancing customer engagement.
  • Resolved customer complaints effectively, improving overall satisfaction rates.
  • Developed staff schedules to maintain optimal coverage during peak hours.
  • Monitored food preparation processes to ensure quality and consistency of products.
  • Contributed to performance evaluations of team members, fostering professional development opportunities.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma

Fayette Ware | Somerville, TN | 05-2007

I took computer classes studying all Microsoft software.

Skills

Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Appointment scheduling
Scheduling
Data inputting
Office administration
File management
Schedule management
Multi-line telephone operation
Document management
Clerical support
Professional demeanor
Documentation and reporting
Typing speed
Multi-line telephone systems
Tech-Savvy
Performance improvement
Bookkeeping
Basic accounting
Strategic planning

Timeline

Receptionist

Confidential
06.2026 - CurrentRead More

Certified Nursing Assistant

NHC
07.2025 - 03.2026Read More

Assistant Manager

Burger King, Daly City
09.2021 - 05.2025Read More

Call Center Representative

AnswerNet
02.2019 - 06.2021Read More

Fayette Ware

High School Diploma
Read More
Chakila Boyle